The Sr. Business Unit Quality Leader will develop, champion and lead quality improvement initiatives for processes and product lines. Responsible for ensuring managers, process owners and Team Quality Leaders develop and engage in the improvement plans and maintain their part of the quality management system. This role works cooperatively across the production facility and additional production sites to provide a continuous improvement philosophy to all programs, processes and innovations company wide.
Manage The Quality Team To Ensure
Develop and lead quality teams to address issues such as recurring non-conformances, critical customer issues, internal quality issues, and identified improvement opportunities
Lead the Corrective and Preventive Action process from inception to verification of effectiveness. Form and lead teams to drive timely completion of CAPAs. Use data-based methods to verify effectiveness.
Track and analyze internal and external quality data. Ensure performance is communicated at all levels of the organization. Set goals and drive process and product quality improvements. Sustain a pipeline of quality improvement projects.
Provide full control of Nonconforming Material and timely, efficient processing of blocked stock. ensure these processes are adequate to meet the needs of the business.
Utilize a six-sigma approach to quality processes, implementing SPC where applicable.
Ensure internal and external CTQ's are identified, specifications, sample plans and measurement systems are in-place and adequate.
Assist in the development of Control Plans, Process Maps, FMEA, Visual Standards, Inspection plans, Capability Studies and reports, and other Six Sigma / Process Improvement Tools.
Full managerial responsibility for direct reports; assigns work to staff, provide coaching and training, sets goals.
Provide support for Customer regulatory and certification site audits. Maintain SQF certification and compliance to ISO 9001 standards. Process owner of the quality audit system; engage all levels and roles of site personnel in leading process and product quality audits driving toward leading behaviors that drive improvement in lagging results.
Act as Liaison between manufacturing and Sales, Customer Service, and Field Quality. Provide timely and appropriate feedback on quality issues in the field, including customer Corrective Action Requests
Basic Qualifications
BS degree required; degree in an engineering /science / technical field is preferred
Minimum of 2 years of experience in Quality Management, Engineering, or Six Sigma
Additional Qualifications
Customer Focus
Strong Leader with the ability to drive change
Certified Six Sigma Green Belt, Black Belt Preferred
Experience with SQF (or similar governing standard)
Statistical Data Analysis and Problem Solving (Control Charts, Multi-Variable Analysis, DOE, ANOVA, MSA)