Business Analyst-CHWB (Remote, North Carolina Based) at Alliance Health in Morrisville, North Carolina

Job Description:

This Business Analyst-CHWB position will support the design, development, implementation and support of priority data, reporting needs, and enhanced dashboard analytics for the Community Health & Well-Being (CHWB) Department. This position will primarily concentrate on community health data sets as related to social drivers of health, housing, criminal justice, and other priority population health focus areas. This position also conducts quality assurance testing related to IT reporting, data integrity, and analyses and serves as a liaison between CHWB, Business Owners, and IT to coordinate data collection and report development efforts.

This position is full-time remote. Selected candidate must reside in North Carolina and available to travel for onsite meetings to the Home office (Morrisville, NC), as required.

Responsibilities & Duties

Analyze Business Requirements and Translate into Specifications

• Analyze business activities to identify report and data requirements


• Translate business requirements into business report documentation specifications


• Conduct research through business specifications, contracts, journals, web resources, and in-person interviews to determine data requirements for projects


• Lead efforts to clarify any specifications that are unclear

Develop Reports and Data Visualization Solutions

• Perform data acquisition, analysis, and evaluation via advanced SQL queries and stored procedures, MicroStrategy, and other data management tools


• Design solutions using BI concepts including dynamic and parameter driven reporting, dashboards, and alerts


• Using thorough knowledge of available data, design products that merge data from various sources including EDI files, HIE, State data, transactional system, and data warehouse


• Provide support as required to ensure the accuracy of developed reports and metrics for both external and internal users


• Ensure that reporting activities are conducted in ways that correspond with externally mandated specifications


• Assist CHWB Department with any data assurance/integrity efforts required as part of larger quality activities, and with the completion and validation of state-required reports


• Provide support to our Social Drivers of Health (SDOH) CQI Committee as we enhance and further develop dashboard analytics, reporting capabilities and processes related to SDOH

Develop and Document Processes

• Engineer efficient processes for gathering statistical data, identifying complex trends, and translating insights into actionable recommendations

Collaborate with Other Departments to Enhance Operations

• Work closely with IT Department to enhance operations and automation of reports and processes and perform quality assurance testing of systems and products


• Actively participate in Data Governance committee and Business Analyst teams as appropriate


• Attend IT/Reporting trainings or meetings that are relevant to the above responsibilities

Manage Testing and End User Support

• Manage the User Acceptance Testing process and feedback


• Provide End User support on solutions and data interpretation


• Conduct peer reviews and test solutions for functionality and data accuracy

Minimum Requirements

Education & Experience

Bachelor’s degree in computer science, information science, public health, human services/healthcare, or related field and (2) two years of experience with quantitative and qualitative data collection and analysis methods, research design, program evaluation, and testing of applications or reports and dashboards. 

Prior experience working with community health and population health data sets is required. 

Preferred:

Prior experience with epidemiological research methods preferred. Prior experience in working with Medicaid health plans preferred. Certified Health Education Specialist (CHES®) credential preferred. Any certification or course work related to epidemiological research methods preferred.

Knowledge, Skills, & Abilities

• Knowledge of data integration (validation and cleaning)


• Knowledge of complex data and structures


• Knowledge of the healthcare industry


• Advanced knowledge of SQL (Writing queries and reporting)


• Advanced knowledge of relational database systems, statistical analysis, data mining, predictive analytics, performance measurement, and other data science concepts


• Knowledge of data visualization principles and strategies


• Skilled in various software applications and informatics systems (Excel, Access, SAS, SPSS, Tableau, Power BI, Qualtrix, EPIC EMR system and SQL language/processes)


• Excellent interpersonal (verbal and written) communication skills are required to support working in project environments that includes internal, external and customer teams


• Strong analytical, conceptual, and problem-solving skills


• Ability to work with large-volume clinical and financial data and transactions


• Ability to manage projects and deliver within specified timeframes


• Ability to manage multiple priorities and adjust quickly to changing priorities

Salary Range

$66,240 -$86,112/Annually 

Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.  

 An excellent fringe benefit package accompanies the salary, which includes:    

• Medical, Dental, Vision, Life, Long Term Disability


• Generous retirement savings plan


• Flexible work schedules including hybrid/remote options


• Paid time off including vacation, sick leave, holiday, management leave


• Dress flexibility

Education

Preferred

• Bachelors or better in Human Services

See job description

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