Product Specialist 2 at Rogers Corporation in Chandler, Arizona

Job Description:

Summary:

This role is responsible for coordinating, maintaining, and providing technical support, training, and product expertise to customers and internal teams.

Essential Functions:

• Provides technical support as well as troubleshoots and resolves customer issues related to product usage and functionality.


• Develops and implements sales tools. Participates in sales training and makes joint customer visits with sales engineers.


• Conducts market research and maintains competitive position analysis for the product line.


• Participates in trade show preparation and attends trade shows.


• Collaborates with cross functional teams to ensure new and current product designs meet customer expectation.


• Liaison amount customers to provide technical product demos and presentations to highlight product capability.


• Other duties as assigned.

Qualifications:

• Bachelor's degree in Business Administration, Engineering, or related field. May consider experience in lieu of degree.


• 1+ year of technical service experience.


• Ability to learn new products and technologies.


• Ability to travel as needed to attend industry events and meet with customers and partners.