Ice Cream Shop Clerk (Part-Time) at Dean Foods in Marquette, Michigan

Job Description:

Job Title



Ice Cream Shop Clerk (Part-Time)Location



Marquette, MichiganDescription




General Purpose



Provide excellent customer service, assisting customers with their inquiries and purchases, and ensuring the store is well-maintained, clean, and organized. Promote a welcoming and friendly atmosphere.



Job Duties and Responsibilities

• Greet customers in a friendly and welcoming manner, and provide assistance with their shopping needs. Answer customer questions, provide product information, and offer suggestions or recommendations as needed


• Process customer purchases, handle cash and credit card transactions accurately, and operate the cash register or point-of-sale system efficiently


• Acquire an understanding of the products sold in the store. Stay up-to-date with new arrivals, promotions, and special offers to effectively assist customers in finding the right products


• Handle customer complaints and concerns professionally and escalate issues to the store manager if necessary, aiming to achieve a satisfactory resolution


• Stock, rotate, and organize shelves and displays; ensure that products are properly labeled and priced


• Keep store looking clean and organized; perform daily assigned cleaning jobs


• Help monitor inventory levels and notify supervisor when products need to be replenished or reordered. Assist in regular inventory counts


• Be vigilant for shoplifting or fraudulent activities and report any suspicious behavior or incidents to the store security or management


• Answer incoming calls


• Complete shipping activities (e.g., UPS)


• The Creamery: cut cheese samples, variety bags, and cheese trays; bag curd in wrap area; bag candy; scoop ice cream


• Alban’s: load and unload customer vehicles; load/unload freight trucks; fill propane tanks


• Follow all safety and sanitation procedures


• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.Other duties may be assigned as required

Starting Pay $13.50 per hour


Seasonal

Requirements



An Equal Opportunity Employer



Education and Experience

• High school diploma or equivalent preferred


• 0 to 1 year of retail, customer service, or related experience


• Certification and/or License – may be required during course of employment

Knowledge, Skills, and Abilities

• Strong customer service skills


• Able to complete basic arithmetic, such as addition, subtraction, multiplication, and division


• Able to handle cash transactions accurately

• Able to respond courteously and efficiently to inquiries, complaints, and requests


• Able to project a professional image


• Able to communicate clearly and effectively


• Able to work in a team-oriented environment


• Familiarity with food safety regulations and practices to maintain a clean and hygienic work environment

Pay Range



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