Business Systems Analyst at QTC Management, Inc. in San Dimas, California

Job Description:

Leidos QTC Health Services is hiring a Business Analyst to analyze production, business operations and workflows, and/or a variety of other business challenges. This role also will function as a liaison between clients and development department to facilitate the effective exchange of information to ensure the delivery of the highest quality software releases to Leidos QTC customers.

 Who is Leidos QTC Health Services?

Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information.

This position is fully remote

Essential Duties and Responsibilities

• Analyzes production, business operations and workflows, and/or a variety of other business and technical problems to formulate and develop new and modified information processing systems


• Collaborate with customers, partners/vendors, and IT group to collect, understand, and document client business requirements and needs


• Determine the needs of the business unit using techniques such as interviews, data, task, and workflow analysis, and requirements workshops


• Coordinate site visits to assess operational problems and to determine a strategy for improvement


• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs


• Create and maintain clear/concise documentation


• Prepare customer specifications for review and approval


• Establish strategies for deliverables for business projects to include process changes, technology changes and customer impact


• Effectively communicate activity and project status to management


• Identify and develop solutions for process improvement


• Establish objectives for projects, analyze collected data, and recommend solutions


• Formulate value-added business solutions and present recommendations to management


• Facilitate and perform User Acceptance Testing of enterprise system deployments


• Other duties and responsibilities as assigned

Competencies

• Superior analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements


• Ability to manage, prioritize, and successfully execute multiple projects concurrently with minimal supervision


• Proficient with Microsoft Share Point and Team Foundation Server a plus


• Strong organizational and time management skills

Education and/or Experience (includes certificate & licenses)

• Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education


• 5+ years of relevant professional experience


• Prior experience in an Agile environment


• Experience delivering enterprise IT projects leveraging multiple software delivery teams


• Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

 Pay and Benefits:

Salary range $90,381 - $110,466 w/ 8% bonus eligibility 

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here: Join Our Team | Jobs & Career Opportunities | Leidos QTC Health Services (qtcm.com)

The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Leidos QTC Health Services. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

* This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Information Technology

Apply Now