Posted in General Business 9 days ago.
Type: Full-Time
Title: MHS Telecommunications Technician
Location: Long Beach Memorial Medical Center
Department: Telecommunications
Status: Full Time
Shift: Days
Pay Range*: $32.60 - $37.70
At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.
Position Summary
The Telecommunication Technician role requires individuals with specific skills to repair and maintain a variety of telecommunications systems, switches and transmission circuits to include: NEC PBX network, Voicemail System, ACD (Call Management), Cisco (VoIP) T1, OPX, ISDN, etc. The Technician assures that all telephone and data transmission repairs, moves, add, changes, and installations are completed in a timely and cost effective manner. This role/position is also responsible for ongoing support of video and audio (Polycom) conferencing equipment, in-house paging, and providing dial tones to FAX, AKG, POS, and supporting wireless (Vocera) servers, and other telecommunications equipment. Additional activities include: maintaining the master employee telephone data base, programming via MAT terminal, troubleshooting and diagnosing problems with stations, trunks, voice trees, wireless headsets, PBX consoles and various business applications that utilize the telecommunications infrastructure (i.e. RightFax, Pharmacy IVR systems). This position also requires visiting off-site locations to service and maintain equipment as well as perform any needed switch programming. On-call rotation is a requirement of this position.
Essential Functions and Responsibilities of the Job
*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Minimum Requirements
Qualifications/Work Experience:
Education/Licensure/Certification:
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