Crisis Case Manager - Suicide Risk Follow up\t at Highland Rivers Health in Dalton, Georgia

Job Description:

There is a place for you at Highland Rivers Behavioral Health!Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.JOB SUMMARY:In Behavioral Health many of our individuals deal with suicidal ideations and/or are admitted to a hospital or crisis stabilization unit for suicidal ideations. These individuals benefit from receiving services at Highland Rivers Behavioral Health but often need the added support that a Crisis Case Manager can provide for them both with the support of managing their behavioral health needs but also in engaging in and navigating the behavioral health system.This position will cover Whitfield and Pickens Counties.Are you ready to make a Difference?Duties and Responsibilities include:

• Monitors the daily census from each CSU for individuals who are determined to be high or moderate risk for suicide; placing them on caseload for monitoring calls and linkage to OP services.


• Links the individual to outpatient services or program; educates the individual on the benefits of receiving services and how to access them.


• Communicates with Family and other supports of the individual re: follow up for outpatient services, services offered, etc as needed.


• Completes necessary suicide risk follow up calls for individuals who score high or moderate risk for suicide per their CSSRS and according to policy and procedure.


• Accepts referrals from outpatient staff of individuals who need suicide risk follow up calls; completes all documentation per policy and procedure.


• Communicates with staff any concerns that may arise during calls.


• Sends engagement letters to individuals who are unable to be reached by phone, and communicates back to necessary clinician if individual is receiving services.


• Provide information to individuals who have missed their appointment and assist them in rescheduling as necessary.


• Other duties as assigned.