IT Development Manager at Flagstar Bank, N.A. in Troy, Michigan

Job Description:

Position Title
IT Development Manager

Location
Headquarters-Troy, MI

Job Summary
The IT Manager - Development and Maintenance leads activities of IT personnel responsible for the development, implementation, integration, and maintenance of systems. As an IT Manager, you will direct the day-to-day operations and be responsible to provide guidance and leadership to the team as they lead multiple projects or activities and provide service to various business units. This position will consult with business staff to develop an understanding of the varied and complex business needs supported by responsible systems, and determine how changing business needs will affect these systems. The IT Manager understands the role of responsible systems in the big picture and provides ideas and recommendations regarding system evolution. Reviews project and support requests, and assigns team personnel to development, maintenance, and related activities. Prepares time and cost estimates and establishes/implements and integrates new or revised applications systems and programs. Reviews and evaluates work and prepares performance reports. Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities, and methods. Consults with personnel in other IT teams to coordinate activities. Prepares activity and progress reports for one or many assigned low-to-high rigor projects. Works with third party vendors that provide both customer and internally-facing applications and services. Ensures software release quality and that customer expectations and milestones are met, and provides options/workarounds when issues are encountered; escalates when required. Adheres to all SDLC requirements, PMO standards, and incident management processes and procedures.

Job Responsibilities:

• Lead a team of Information Technology professionals that are responsible for the development, implementation, and maintenance of business applications systems.


• Provide guidance and leadership to the team as they lead multiple projects and provide service to internal business customers on a timely manner.


• Communicate with various Information Technology teams and business unit management to keep everyone up to date on the status of all activities thus ensuring that the business specifications are met and delivered on time.


• Mentor and guide subordinates in their continued career development.


• Provide technical, strategic and tactical consultation to internal business customers.


• Ensures compliance with applicable federal, state and local laws and regulations. Completes all required compliance training. Maintains knowledge of and adhere to Flagstar's internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations and policies.

Job Requirements :

• Bachelors Degree in Computer Science or related field or 5 years comparable experience required.


• Bachelors Degree plus 7 years of experience OR 10 years of comparable work experience preferred.


• 5 years of leading application development or maintenance programs.


• 3 years leading Information Technology professionals.


• Prior functional experience as a software developer, business analyst, and/or project manager.


• Exhibits a strong understanding of technology and business process.


• Excellent ability in interpreting customer business needs and translating them into application and operational requirements.


• Strong proficiency with both Agile and Waterfall/SDLC methodologies.


• Strong understanding of modern software design paradigms and architecture patterns.


• Proven ability to establish a high level of trust and confidence in both the business and IT communities.


• Excellent ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.


• Excellent ability to prioritize work by dividing time, attention, and effort between current project workload and ongoing support tasks.


• Strong ability to deliver presentations of complex information to a variety of audiences.


• Good ability to perform strategic data analysis and research to support the Business Unit's technology needs.


• Strong ability to communicate effectively and deliver difficult messages with diplomacy and influence without control.


• Strong ability in planning requests, project charters and provide updates for managers, directors and executives.


• Excellent ability to handle multiple competing deadlines on corporate initiatives and team requirements.


• Strong ability to determine solutions to team and departmental requests and needs.


• Good ability to discern risks and issues with technology deployed and being evaluated.


• Strong ability to identify root cause and resolutions to system failures.


• Good ability to maintain high level of understanding of new technology and industry trends.