Server - Part Time at Sonesta Hotels International Corporation in Chicago, Illinois

Job Description:

Job Description Summary

The Server sets the tone for Sonesta's mission of "Wowing" our guests with Amazing Moments. The role's primary responsibility is to welcome guests, take orders, serve food and beverages items to guests in a friendly, courteous and timely manner in accordance with quality standards. The Server must maintain supplies and follow established cleanliness and sanitation guidelines.

The ideal candidate has a passion for hospitality and providing exceptional guest service.

Job Description

Principle duties and responsibilities (Essential Functions) include:

• Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests' questions and requests.


• Demonstrate complete knowledge of the food and beverage menu.


• Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary.


• Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures.


• Periodically check-in with tables to ensure guests' expectations are being met and exceeded.


• Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.


• Complete all closing duties and reports as assigned.


• Adhere to established safety and sanitation guidelines.


• Adhere to uniform and grooming standards.


• Perform other duties or projects as requested by management.

Qualifications and Skills

• Excellent organizational skills and attention to detail.


• Able to work quickly without compromising quality.


• Ability to work with minimal supervision and maintain a high level of performance.


• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.


• Must be able to stand and exert fast-paced mobility for entire shift.


• Ability to work cohesively with co-workers as part of a team.


• Food handlers and TIPS certificates required.


• Previous front facing guest service experience required.


• Must read, write and speak the English language fluently.


• Experience with computerized cash registers preferred.


• Ensure overall guest satisfaction

Additional Job Information/Anticipated

Pay Range

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Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.