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Job Description:
Job Summary
This position oversees the processing of inbound and outbound parcels at the company's Downtown Los Angeles satellite office. He/She conducts pre-operation checks, manages sorting, loading and dispatch operations, and performs post-operation functions. Identify, analyze, and improve existing business processes within the operation to increase efficiencies and improve both employee and customer satisfaction levels. This includes leveraging data-driven approaches to problem-solving and decision-making. Develop and monitor key performance indicators (KPIs) to measure operational effectiveness. He/She supervises hourly employees and works with outside guard services vendor.
Responsibilities:
Analyzes previous dispatch results to maximize service performance and streamline routes and ensures inbound and outbound packages are processed, sorted, and leave the operation securely and on time.
Provide administrative and operations support of UPS Capital Parcel Pro services and customer needs.
Drive operational excellence through process improvement, quality management, and innovation in alignment with strategic business goals.
Qualifications:
Bachelor's Degree or International equivalent - Required
Management experience - Required
Advanced or intermediate level on Excel - Required
Working knowledge of Microsoft Word and Outlook.
Ability to lift 70 lbs./32 kgs.
Availability to work flexible shift hours, up to 5 days per week
Strong oral and written communication skills
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,680/year in our lowest geographic market up to $114,840/year in our highest geographic market. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
Hired applicants may be eligible for Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.
Other Criteria:
Job Grade: 20D
Must be currently located in the same geographic location as the job or willing to relocate yourself - Required
Shift: Monday - Friday
Last day to apply is May/4/2024 End of day.
Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.