Corporate Receptionist at Mestek, Inc in Westfield, Massachusetts

Job Description:

Scope of Position:

The Receptionist is responsible for answering and accurately transferring all incoming telephone calls from a multi-line switchboard and professionally greeting all Company visitors. He or she also assists Human Resource staff with administrative tasks as requested.

Essential Duties and Responsibilities:

• Answer switchboard calls in a courteous and timely manner


• Greet visitors politely and professionally


• Update and maintain Company phone directories and employee emergency contact information


• Send, receive, and forward confidential faxes


• Log all incoming UPS and FedEx packages and letters; call recipients of incoming packages as needed


• Sort and stamp incoming mail and invoices


• Distribute employment applications and assist applicants with completion


• Review received employment applications for completeness


• Coordinate Company-wide Dress Down Days and other charitable activities


• Assist Human Resources staff as needed, including assisting with employee events and mailroom activities


• Perform other duties and tasks as requested

Position Requirements:

• High School Diploma or equivalent


• A minimum of 1 year of experience in an office environment required; a minimum of 3 years of experience preferred


• Experience operating a multi-line switchboard preferred


• Experience with Microsoft Office including Excel, Outlook, and Word


• Demonstrated verbal and written communication skills


• Ability to interact respectfully and tactfully with internal and external customers


• Detail-oriented, organized, and able to multi-task