Senior Marketing Manager - Grand Wailea, A Waldorf Astoria Resort at Hilton in Wailea, Hawaii

Job Description:

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Senior Marketing Manager to join their sales and marketing team. This person will assist the Director of Marketing with managing the marketing efforts for the hotel, Napua, Ho’Olei Villas, Membership, and Sales marketing initiatives for group, consortia and wholesale accounts.

Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

In this position, you will implement marketing strategies to enhance revenue growth and generation, contributing to the hotel's ongoing commitment to exceptional guest service and financial success.

The ideal candidate should possess over two years of marketing experience, demonstrate creativity, a drive for success, robust digital media skills, and an ability to stay abreast of trends. This is an onsite position.

Want to learn more? Hotel Website, Facebook, Instagram, YouTube

What will I be doing?

As a Senior Marketing Manager, you would be responsible for assisting with and implementing marketing strategies to promote revenue growth and generation in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Marketing Management and Execution

·     Plan & Budget: assist DOM with execution of strategic marketing plans. Marketing plans should be annual, monthly and by segment of deployment inclusive of cost, deployment strategies (print, digital, and/or social media) through the review of competitive data, demand analysis and market mix management.

·     Agency Point of Contact: May be responsible as the day-to-day agency point of contact to ensure execution of plan.

·     Internal Partnerships: May work/liaison with internal hotel and corporate partners, including but not limited to Brand, Destination, and MEC.

 

Tactical Marketing Execution & Analysis

●    Project Management: Manages the development of advertising and marketing campaigns including trafficking creative (in coordination with an agency where applicable) for all hotel related marketing initiatives. Ensures timely media placement and coordination of production/materials deadlines, in addition to, project expense management.

●    Website Content:  Manages Brand.com and vanity website (Where applicable) content specifically for the hotel, including upkeep of images, special offers, landing pages and other site content enhancements and requirements. Responsible for ensuring all legal and security requirements are maintained on the vanity site.

●    Content & Asset Management:  Identifies visual asset needs and coordinates all photo & video shoots as needed.

●    Media/Influencer Visits: Works with PR and Marketing teams to oversee coordination of VIP visits, including itineraries, tours, amenities and reservations. May be required to give property tours as needed.

●    Photography/Videography: oversees asset database of approved images and ensures all image libraries are up to date, including hotel, enterprise and third party sites. Coordinates hotel photo and video shoots.

●    Email Deployment: Manages and executes schedule of email campaigns deployed by Clairvoyix and Constant Contact. Works with stakeholders to determine offers and content for emails.

●    Social Media: work with agency to proposes and review themes for monthly content calendar related to Hotel, Napua, Membership, and Villas.

●    Reporting:  Pulls ad-hoc reports requested by leadership to assist with ownership and/or corporate meetings. Work with Enterprise team on all presentations and regular meetings.

Meetings, Presentations and Reports

●    Assist the Director of Marketing in preparation for all strategic meetings, including weekly and/or monthly hotel executive committee meetings, ownership reviews and corporate hotel reviews.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.


• Integrity - We do the right thing, all the time.


• Leadership - We're leaders in our industry and in our communities.


• Teamwork - We're team players in everything we do.


• Ownership - We're the owners of our actions and decisions.


• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality


• Productivity


• Dependability


• Customer Focus


• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay


• Medical Insurance Coverage – for you and your family
  


• Mental Health Resources


• Best-in-Class Paid Time Off (PTO)  


• Go Hilton travel discount program 


• Supportive parental leave


• Matching 401(k)


• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount


• 
  Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  


• Career growth and development 


• Team Member Resource Groups


• Recognition and rewards programs

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