Group Manager - Client Services at Infosys Limited in Charlotte, North Carolina

Job Description:

Infosys is seeking a Group Client Partner for its Capital Markets vertical. In the role, the person would be responsible for reviewing sales plans; and pipelines, supporting the unit BDM's by providing resources and navigating accounts to identify varied kinds of deals, building internal consensus and priority, and actively driving pursuit for larger size proposals. The leader would also support and review proposal preparation/outcomes/account plans by the client partners and support CPs in case of escalation or on a need basis on account operations. Ensure account growth is as per plan by reviewing the plan and helping position Infosys strategically and as an existing trusted partner within the assigned set of accounts. Usually, the Group Client Partners lead a portfolio of $100M+.

• Client relationship management and business development: manage client relationships, build a portfolio up to $100M+, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

About Infosys Capital Markets:
Infosys has a well-established capital markets practice that brings together domain knowledge, technology expertise, and delivery capabilities to help our clients in their digital transformation journey.
Capital markets firms are increasingly embracing emerging technologies to accelerate business transformation, and enable innovation and customer-centricity by leveraging the information advantage. Business is focused on enhancing market share, reducing cost, prudent risk management, and improving client experience by redefining business and operating models through Digitalization. IT is responding to the business imperatives by identifying use cases to effectively leverage the power of technologies such as AI/ ML, RPA, NLP, and Cloud-based solutions.
Infosys implement highly scalable, secure target IT architecture that helps clients adapt to the change, be leaner, and achieve business agility. Infosys leverages its key competencies to successfully deliver digital transformation programs for the clients in capital markets domain.

Infosys Capital Markets Tools & Accelerators
• Signzy uses real-time, Artificial Intelligence, and Machine Learning to help Banks and Financial Institutes to speed up the end-to-end Digital Onboarding of clients and Digital KYC process to streamline the existing process and reduce fraud risk and TAT for the clients.
• Ontotext - Compliance, KYC, and policy management.
• Stardog - A single platform that provides a comprehensive view of firm-wide parties, transactions, accounts, exposures, and various interrelated risks in order to power a range of use cases from regulatory compliance to Customer 360 to fraud detection.
• Chartiq - Charting and technical analysis solutions for the capital market.

Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 16+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the relevant industry/vertical
• Track record of interacting and building relationship with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of IT and business consulting engagement experience
• U.S. citizenship or permanent residency required; we are not able to sponsor this position at this time

Preferred Qualifications:
• MBA degree or foreign equivalent and 14+ years of experience
• Knowledge of industry specific go-to-market solutions
• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.