Associate Director Business Development / Account Programs at NY CREATES in Albany, New York

Job Description:

Equal Employment Opportunity/M/F/disability/protected veteran status

Location: Albany, NY Category: Administrative Posted On: Wed Apr 24 2024 Job Description:

Job Description for Associate Director Business Development-Accounts Programs

The successful applicant will be skilled and experienced in advanced silicon-based semiconductor research and development technology, as well as exceptional at business communications, management, and tracking that build relationships with customers, suppliers, distributors, and partners. The applicant will be responsible for all technical contracts, term sheets, customer satisfaction, CRM, revenue tracking, and overall Account Management Strategy (AMS). They will lead all Quarterly Business Reviews (QBR) and are tied closely with Legal, Finance, and Technical/International BD teams.

RESPONSIBILITIES

• Travel required 20-30% of the time.
• Lead the management of NY CREATES customer accounts.
• Manage a staff of 2-3 Account Managers and 1 Business Associate
• Maintain and grow NY CREATES technical account revenue YoY, through new account growth and existing account growth.
• Work directly with NY CREATES Quality Leader to expand and improve customer relations and ISO business process.
• Work closely with NY CREATES Technical Business lead to help improve customer satisfaction an drive sustainability.
• Works closely with NY CREATES Business Teams; Technology and Global, for coordinating all incoming and external technical business meetings with customers, suppliers, distributors, and partners.
• Provides tracking of all revenue in CRM, and manages revenue forecasting, tracking, adjustments, customer satisfaction, and reporting.
• Manage the customer evaluation process through data collection and interpretation and make recommendations for programmatic improvement, future strategies
• Attend [RJ1] technical trade shows, conferences, and partner programs and present 1-2 times per year to advance NY CREATES presence at these events.
• Coordinate virtual and in-person business visits to existing customers and potential new customers.
• Maintain and cultivate strong customer/prospect relationships with the customer's Technical and Business teams.
• Develop and manage a robust pipeline of qualified prospects.
• Lead the development and implementation of sales strategies, client service, and retention plans.
• Assist Marcom with drafting sales pitches, presentations, reference material, and other documents as required.
• Manage the support of Technology Hubs and Consortiums onsite.
• Other duties as assigned.

Job Requirements:

Minimum Requirements for Associate Director Business Development-Accounts Programs

• This position requires a bachelor's degree in engineering or science.
• Over 10 years of business development experience with semiconductor technology and supply chain companies specifically related to Semiconductor Research and Development.
• Individual possesses the ability to interface with external customers and internal partners at various levels within the organization; works independently has strong technical and communication stills; and has experience communicating executives as well as technical members of those organizations.
• Must have extensive experience with business CRM, Program management, contracts/agreements drafts and negotiations, and other business management applications.
• Travel required 20-30% minimum.
• This position is contingent on the satisfactory completion of a background check; this position may require annual background checks.

PREFERRED REQUIREMENTS

• Master's degree in Engineering or science OR an MBA accredited by the 10-15 years' relevant work experience with sales, contracts, marketing, business management, business negotiation, and business strategy in semiconductor R&D facility or similar.
• 5-10 years of relevant work experience in technical engineering in semiconductor R&D environment or similar.
• Willingness to travel up to 30% of the time, and previous international and domestic travel experience.
• Friendly and personable demeanor.

Don't meet every requirement? At NY CREATES we are dedicated to building a welcoming, diverse and inclusive workplace. If you are excited about working for NY CREATES but your experience doesn't exactly align perfectly with the job description, we encourage you to apply anyway, you might still be a perfect fit or a fit for another role at NY CREATES

Additional Information:

Benefits

• Medical, Vision, and Dental
• Competitive Pay and PTO
• Flexible Heath Spending and Dependent Care Accounts
• Basic / Optional Life Insurance
• Post-Retirement Health Insurance
• Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service.
• Optional employee contributed retirement account.

Location: 257 Fuller Road, Albany, NY 12203

Salary Range- $110,000- $140,000

*Posted Salary rates are determined upon education and experience.

NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required.

For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations.

Employment is with the Research Foundation for SUNY which is an Equal opportunity Employer including individuals with disabilities and protected veterans.

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at 518-437-8686.

PI240038692

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