Assistant Director Sales- Hilton Los Angeles Airport at Hilton in Los Angeles, California

Job Description:

We’re off I-405 and offer a free shuttle to LAX Airport, one mile away. SoFi Stadium, the Intuit Dome, and The Forum are three miles from us. Manhattan Beach and Santa Monica Pier are within 13 miles. We have park-and-fly options, gardens, and an outdoor pool. Enjoy Starbucks coffee, room service, and all-day dining at our restaurants.

 

Hilton LAX is Looking to their Sales team!

 

An Assistant Director of Sales is an extension of the Director of Sales and Marketing and is responsible for managing a high-value group segment while mentoring select members of the sales team. Hilton is seeking experienced sales professionals, who want to grow into leadership roles and lead teams of their own. 

 

What will I be doing?

The primary responsibilities of this position are to support and develop a high-performing Group sales team to execute creative, dynamic and impactful business strategies and action plans across all group market segments that drive revenue streams, including Rooms, Catering and Events, towards achieving the hotel’s annual budget and crossover targets.

 

As an Assistant Director of Sales, you will individually own and manage a key vertical market for a full service 1,234 room hotel with 55,000 sq. ft of flexible meeting space and 32 breakout rooms.

 

Key deliverables for this role are:

 

• Contribute to the hotel’s annual sales and marketing plans in collaboration with DOSM, and amend  and execute plan to support the objectives of the hotel. 


• Knowledge of the management of sales personnel, group market segment deployment strategies, including goal setting and performance metrics, and daily departmental operations. 


• Demonstrate a mastery of the prospecting and negotiation process to win new  business. 


• Lead segments of daily and weekly group business review and sales strategy meetings.


• Develop and execute a call strategy for group sales team, activate outside sales calls, industry tradeshows and customer events.  Actively engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries towards optimizing customer and account management that results in growth of key accounts and new business.


• Lead enterprise and hotel level sales initiatives i.e., Global Week of Engagement, Sales Accelerators, Team Member Appreciation Week, etc.


• Develop, execute, and communicate a monthly, quarterly, and annual business plan for a designated group market segment.


• Produce accurate and timely reports including group forecasts, that meets the needs and deadlines of the hotel, management company, and ownership group. 


• Maintain up to date pipeline of business opportunities that will meet the short- and long-term business objectives for the designated market.


• Represent hotel in all interactions dealing with existing and prospective customers relative to sales, including creating business proposals, executing contracts, and conducting successful site inspections through expert story telling. 


• Clear understanding of the competitive marketplace, the current state of the industry, and economic factors within the hotels geographic market.


• Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools


• Support sales team members' activities while they are absent or are remotely based


• Contribute feedback to performance reviews for all group sales managers and sales support


• Facilitate and lead in a culture that is aligned with Hilton’s DEI and ESG enterprise goals

 

What are we looking for?

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

 

• Minimum Years of Experience: Four (4) Years of Hotel Sales Experience with (1) Year Assistant Director of  Sales or Director of Group Sales  with consistent track record of achieving annual production goals

·         This role requires strong sales and networking skills.

• Strong leadership skills to effectively manage and motivate a team to perform beyond expectations


• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges


• Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members


• Excellent organizational and planning skills


• Experience in a similar role with a proven track record


• Highly professional presentations and oral and written communication skills

·         Ability to read and write in the English language to fully comprehend guest requests, memos, proposals, general correspondence, and similar written materials.

• Ability to manage time, resources, and personnel effectively and productively.

• Additional Requirements: Ability to travel on short notice and adaptable to schedule changes

 

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the local LAX hotel market for large group (75 or more on peak) for Association, Government, Corporate, and SMERF including Religious self-contained group with banquet spend. 


• Affiliation with professional organizations with a tie to the travel industry


• Full-service hotel experience 


• Proficiency in Delphi FDC

 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.


• Integrity - We do the right thing, all the time.


• Leadership - We're leaders in our industry and in our communities.


• Teamwork - We're team players in everything we do.


• Ownership - We're the owners of our actions and decisions.


• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality


• Productivity


• Dependability


• Customer Focus


• Adaptability

 

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

Hilton LAX is and Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.  The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

 

The annual salary range for this role is $144,000- $175,000 and is based on applicable and specialized experience and location. #LI-JL2

 

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