Microsoft Application Support Analyst at JCTM in Camp Pendleton, California

Job Description:

The Challenge: The Marine Corps has a need for an information technology integration team to support operations in garrison and tactical environments. Support services for the Microsoft Office 365 applications will enable greater capability and utilization as I Marine Expeditionary Force (MEF) and the USMC fully utilize cloud platform services. In addition, these efforts will reliably integrate command, control, communication, and computer (C4) systems and support information exchange requirements across the I MEF Command Element and Major Subordinate Commands (MSCs) and provide staff support on Command and Control (C2) system operations, coordination and execution in support of the Marine Air Ground Task Force (MAGTF) .What if you could use your knowledge and experience with Information Technology to aid in these efforts?

Build Your Career: At JCTM, we know the power of knowledge and experience combined with integrity and resolve. When you join JCTM, you are joining a team that empowers people, does what is right, and believes that every ‘JCTMer’ has a role in helping manage our culture.

Challenging projects: The successful Microsoft Application Support Analyst on our team will provide technical support and training of O365 applications such as: Teams, SharePoint Online, Outlook, OneDrive, Power Apps, and Power Automate. You will work with the sections to conduct business analysis and process improvement to advise best business practices through implementation of Office 365 solutions and on-premise SharePoint 2013/2016 environments. Additionally, you will:

• Integrate within the project and change management lifecycle of I MEF to promote and integrate new technology and initiatives mandated by USMC and DOD
• Implement SharePoint Online and On-Premise solutions using both Out of the Box (OOTB) solutions, custom designed web parts, pages, views, lists and document libraries
• Provide a persistent and adhoc O365 application and on-premise SharePoint support before, during, and after exercises and in support to deploying and deployed forces
• Provide technical support in the development of customized SharePoint web parts using HTML, PHP, XML, C++, PERL, VBA, Access Basic, Visual Basic, Microsoft Scripting, MS SQL, JavaScript, CSS, and SharePoint Designer.
• Support a service desk and trouble ticket resolution, executing up to (50) service tickets per week, providing support to customer and resolving 75% of tickets each week.

Meaningful work: Use your skills, knowledge, experience, and drive to empower change and facilitate training within the United States Department of Defense (DoD). Your work will directly support the safety and security of our Nation.

State-of-the-art technology: Broaden your capabilities while working directly in support of the DoD – optimizing emerging technologies and methodologies for successful employment at multiple echelons.

New skills: Alongside a myriad of technical and functional experts, you can gain practical experience with advanced technologies, emerging tools and concepts, and strategic level implementation.

Room to grow: You’ll be inspired to grow your career and become a key contributor to the company’s processes and strategic goals through your alignment with mentors and collaborative colleagues.

You Have:

• SECRET Clearance
• Microsoft 365 Certified: Fundamentals (Exam MS-900) or Amazon Web Services (AWS) Cloud Practitioner Certification.
• 2+ years of experience in building client-side SharePoint solutions using JavaScript, jQuery, CSS, HTML.
• 4+ years of experience working directly with clients, developing and executing SharePoint, O365 project plans.
• 3+ years of experience in managing, training personnel and documenting O365 environments and developed applications.
• Possess one of the following Microsoft certifications:
  • Microsoft 365: Managing MS Teams (MS-700)
  • Microsoft 365: Power Platform Functional Consultant Associate (PL-200)
  • Microsoft 365: Power Platform App Maker Associate (PL-100)
  • Microsoft 365: Identity and Services (MS-100)

Compensation & Benefits:

The salary range for this position is $68,000 to $86,000 annually.

The listed salary range expresses what JCTM reasonably expects to pay an employee for this position. The specific salary the employee receives will be based off experience, education, location, clearance level (if applicable), and the specific government contract with which this position aligns (if applicable).

JCTM's employee benefits include healthcare, dental & vision coverage, life insurance, short-term and long-term disability, paid time off, 401K with employer match & profit sharing. More details about JCTM's benefits can be provided by JCTM's Human Resources department.

Clearance: Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information; U.S. SECRET clearance is required.

JCTM is an Equal Opportunity Employer that empowers our people to fearlessly drive internal and external change while supporting the safety and security of our great nation.

PI240041367

Salary:

$68,000.00

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