Sr Technical Writer at Allscripts in Raleigh, North Carolina

Job Description:

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

Job Summary:

An advanced position for writers with excellent proven writing abilities. A Senior Technical Writer has the ability to lead teams and manage projects.

A Senior Technical Writer has all the skills of the Technical Writer and the ability to take on additional project management or content and education technical projects. A Senior Technical Writer has the proven ability to take on more complex documentation issues and task assignments and to participate in team lead and project team lead decisions. This person has superior editing and documentation style skills. This person works under the general direction of the manageray oversee other writers. The Senior Technical Writer may also choose to prepare for a managerial career path.

What you will contribute:

• Fully understands the product delivery life cycle and monitors documentation progress within it.
• Plans, writes, and performs other development tasks for complex documentation deliverables and projects.
• Develops and documents application process workflows for assigned features.
• Has an intricate understanding of the features of the product(s). Understands the overall features of the product and has advanced comprehension of the application(s) to which they are assigned including the relationship to other applications.
• Monitors defect tracking for documentation defects; responds promptly to correct or reassign errors and report the outcome.
• Participates in and/or facilitates departmental team committees and task forces.
• Mentors and trains less experienced writers in technical communication skills.
• Follows best practices for documentation user experience and quality assurance and finds ways to incorporate those practices throughout the department.
• Prepares special reports and knowledge shares.
• Shows leadership skills by working as a Team Lead, project lead, or a recognized resource in a technical documentation capacity.
• Keeps the release coordinator informed of progress or is a release coordinator and manages projects to completion.

The ideal candidate will have:

• Bachelor's Degree or equivalent Technical / Business experience Required
• MA/MS degree in one of the following disciplines: Technical Communication, English, Journalism, Instructional Design preferred
• 4-7 years relevant work experience Preferred
• 2 to 5 years of successful work as a Technical Writer. Advanced computer literacy and advanced knowledge and use of major documentation design tools used in the department. 8 years overall experience.
• Technical Communication certification offered by an educational institution preferred

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Visa Sponsorship is not offered for this position.

Veradigm policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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