Marketing Operations Leader at Kimberly-Clark USA, LLC in Chicago, Illinois

Job Description:

Marketing Operations Leader

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

The Marketing Operations Leader provides strategic leadership over the development and execution of the integrated marketing planning process within Kimberly-Clark North America (KCNA). The position requires collaboration with external & internal agencies (media, creative, PR, etc) to ensure that agency business models & capabilities effectively service Kimberly-Clark’s operating standards & requirements and ensures that all agencies are collaborating to support a cohesive, channel-agnostic view of consumer-centric planning & execution. This position also requires collaboration with internal brands and marketing teams to drive the operating model for both annual planning and responsive activation & optimization of brand marketing plans, including the development of key standards, tools, timelines, and best practices.  This position requires broad understanding of marketing processes, common agency deliverables and budget management. In addition, this person will have a proven history of building high-functioning, cohesive inter-agency teams, as well as practical experience with integrated execution to enable effective decision making.

In this role, you will:

• Manage the sector-level operating rhythm, leading key marketing processes such as annual planning.


• Lead the implementation of new marketing capabilities or processes at the sector level when needed


• Oversee project delivery at the sector level, working in partnership with Project Management


• Manage sector-level internal and external collaboration, ensuring cross-functional teams are brought in at the right points throughout the project life cycle


• Oversee the creative production process in partnership with external resources, ensuring best practices are followed and talent renewals are managed appropriately


• Lead the development of agency scopes of work optimizing staffing models and individual role archetypes.


• Drive cost efficiencies by negotiating project-based agency scopes as business needs require.


• Drive the mid-year and end-of-year agency performance evaluation cycle, collaborating across sectors and with Procurement to ensure timing and schedule alignment. Single point of contact to coordinate brand and agency feedback.


• Serves as point of contact with sector-level agencies to assist in resolving agency conflicts or performance inclusive of agency talent. Guide brand teams and agencies on staffing concerns.


• If new/additional agency resources are required, the Marketing Ops Manager will research options, in partnership with Global Marketing Operations and Procurement. Responsible for operational training with new agency.


• Provide leadership support to the Financial Coordinators and brand marketing teams to ensure effective financial tracking, reporting and compliance with all internal and external financial controls & requirements.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, million of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• Minimum of 8+ years of experience in marketing programs across multiple platforms on agency or client side


• Client-facing experience and agency experience


• Deep understanding of marketing processes, common agency deliverables and budget management.


• Strong operations management experience across complex organizations, including project management abilities in a leadership role


• Ability to self-manage while managing assigned teams and projects under tight deadlines


• Ability to expertly handle multiple project and priorities working with various internal and external partners and organizational levels 


• Proficient with MS Office applications (Outlook, Word, Excel, PowerPoint) 

Preferred Qualifications:

• Experience in marketing and operations management


• Strong project management abilities in a leadership role


• Self-motivated and willing to expand knowledge


• Strong Agency Management experience

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
 

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Additional information about the compensation and benefits for this role are available upon request. You may contact 866-444-4516 – when prompted for employee ID, say “OTHER CALLER” - or kcchrprod@service-now.com for assistance. You must include the six-digit Job # with your request.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion.

#LI-Hybrid

Primary Location

USA-IL-Chicago

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

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