Provide HR system administration, including business process configuration, reporting development, end user training, and data management in support of maintaining Workday as a best-in-class employee experience forward platform.
Partner with the other Workday team members, IT, business partners, vendors and business leaders to effectively meet the HR technology needs of the organization.
Configure complex Workday business processes.
Support configuration and troubleshooting of business processes with a focus on Payroll, Time, and Absence.
Perform additional Workday administrative functions including tenant configuration, data loads, integrations, and reporting.
Review business procedures/workflows to ensure system features are being fully utilized and identify Workday features that may improve efficiency.
Cohabitate in Sandbox environments and work within an established, well-controlled systems environment by defining, documenting, and enforcing system standards.
Provide pre- and post-launch end-user support, change management, issue resolution, testing, and training to enhance and optimize Workday processes.
Document technology specifications for current and future configuration.
Maintain accurate change management documentation to satisfy the clients internal/external audit controls and compliance practices.
Understand Workday's Implementation Methodology and use it on all projects.
Act as the domain support for feature releases and issue resolution, supporting the Workday Architect to define scope, prioritize, plan, and implement system changes and enhancements.
Maintain working functional knowledge of HR and HR systems across multiple functions and teams, driving community collaboration and a commitment to a great support service experience.
Foster ongoing Workday relationships - relevant memberships and engagement in Workday Community, User Groups, and Conferences.
Act as support to business partners and work to enhance their understanding of Workday.
Role Requirements
Expertise in cloud-based multi-tenant systems.
Ability to work with others on solutions.
Bachelor's degree in information technology or related field; or an equivalent combination of education and experience sufficient to perform the key accountabilities of the job.
2+ years' Workday HCM experience
Workday Pro or Workday Certifications is a plus.
Solid understanding in Payroll or Time & Absence; at least some understanding of additional Workday modules including Core HCM, Compensation, Talent, Talent Acquisition, etc.
Knowledge of Workday business processes and core setup.
Deep understanding of Workday data model, corporate system architecture, interfaces, reporting, and data loading procedures.
Attention to detail and relentless commitment to follow-through.
Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling, and succinct way in written and verbal communications.
Ability to mass load information via EIBs and knowledge on how to test integration inputs and outputs based on transactional changes.
Knowledge on how to create reports and use them in auditing configuration change effectiveness.