Front Desk Scheduling Administrator in Sandy Springs, GA, $45K-$50K, depending on experience, plus benefits and perks. Hours 8:30 AM - 5:00 PM Qualified and interested candidates, please email resumes to jennifer@stafffinancial.com with the SUBECT LINE: Front Desk Scheduling Administrator, for consideration. Top candidates will be contacted. Thank you.
Primarily responsible for performing routine clerical work related to scheduling appointments for clinic patients in accordance with established standards and procedures. Work also includes providing coverage for incoming calls and other front desk functions in a busy office environment while maintaining a high standard of customer service.
RESPONSIBILITIES:
Phone volume is high, all calls are answered with a live person
Excellent organizational, communication, and customer service skills
Excellent attention to detail
High School Diploma or GED Equivalent
2 yrs experience as a receptionist in a physician's office
2 yrs experience using a billing management software system
Experience handling multiple tasks in a fast-paced environment
REQUIREMENTS:
Schedules patient appointments
Must be very good at multitasking
Answers, screens and directs telephone traffic in a timely, professional manner
Greets all incoming patients, caregivers, and other guests
Ensures waiting room environment is clean and comfortable for guests
Monitors patient wait times in the waiting room
Notifies Clinical Manager of patients' arriving without a scheduled appointment
Assists patient/caregiver with registration forms as needed