Team Leader, IT at CAI in Middletown, Pennsylvania

Job Description:

Team Leader, IT

Req number:

R1293

Employment type:

Full time

Worksite flexibility:

Hybrid

Job Summary

We are looking for a IT Team Leader to oversee all aspects of the team's IT Services delivery including Routine Maintenance and Release Management.

Job Description



We are looking for a IT Team Leader to oversee all aspects of the team's IT Services delivery including Routine Maintenance and Release Management. This position will be full-time and hybrid.




What You'll Do

• Oversees all aspects of the team's IT Services delivery including routine maintenance and release management
  
  


• Ensures all CAI and client processes and procedures are followed
  
  


• Provide oversight of personnel and software delivery efforts throughout the SDLC
  
  


• Participate in recruiting
  
  


• Manage staff on-boarding / off-boarding
  
  


• Mentor team members and assist in their career development
  
  


• Perform quarterly staffing performance and application knowledge coverage reviews
  
  


• Collaborate with development team and other IT peers to set specifications for new applications
  
  


• Research and resolve production issues and end user support requests
  
  

What You'll Need



Required:

• Bachelor's degree in IT, Computer Science, Engineering or related field
  
  


• 10+ years of IT experience
  
  


• 2+ years of supervisory experience leading technical staff
  
  


• Excellent written and oral communication
  
  

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
  
  


• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
  
  


• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.
  
  

Reasonable Accommodation Statement



If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.



Equal Employment Opportunity Policy Statement



It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Apply Now