Job Description:

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Job Title:

Academic Support Specialist

Department:

Physician Assistant Studies

College/Division:

College Of Health Professions

Primary Job Posting Location:

Atlanta, GA 30341

Additional Job Posting Locations:

(Other locations that this position could be based)

Job Details:

The Physician Assistant Studies program in the College of Health Professions is searching for an Academic Support Specialist on the Atlanta campus.

Responsibilities:

This position has the responsibility of coordination and oversight for the administrative responsibilities in support of the Academic Director for the Physician Assistant Program and part-time support of the Program Director with back-up assistance to the Academic Support Specialist. The successful candidate will be able to handle multiple tasks, have excellent time management skills, and the ability to adapt to changing priorities. They must work extremely well in a team environment yet possess the capacity to work independently and with minimal supervision. The incumbent must communicate clearly and effectively, present a professional appearance, and serve as the first line contact for external/internal guests and phone inquiries for the Physician Assistant Program.

Qualifications:

Two years of college coursework and one year of administrative support experience, to include working with databases and customer service, are required. In lieu of education, equivalent directly related experience will be considered.

Knowledge/Skills/Abilities:

• Ability to manage multiple projects for Academic and Administrative faculty as well as department committees.

• Ability to assist instructors with the effective use of Canvas software.

• Intermediate to advanced level of knowledge related to use of Microsoft (Windows, Word, Excel, PowerPoint) to create presentations, policies, database, assessment tools, class materials, and necessary documents in support of the Academic Director.

• Ability to maintain instructor database, contact information, and reimbursement information.

• Capability to use various software/programs used by the Program, College and University (i.e. Canvas, Qualtrics, Microsoft Outlook, Google Calendar).

• Demonstrated ability to maintain confidentiality of program, faculty, and student records.

• Skilled in providing effective and clear inter-office communications, customer service skills, operation of multi-line phone system, effective work relationships, and US and interdepartmental mail handling procedures.

• Ability to maintain professional posture with students and guests.

Background Check Contingencies:

• Criminal background check

• Credit check

Document Attachments:

• Resume

• Cover letter

• List of References

Scheduled Weekly Hours:

37.5

Job Family:

Staff Clerical Non-exempt

EEO Statement:

AA/EEO/Veteran/Disability

Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.

PI240050260

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