Associate Director, Undergraduate Admission, Middle East & Africa at Bentley University in Waltham, Massachusetts

Job Description:

Job Description Summary

The Associate Director is part of the Undergraduate Admission team with primary responsibility for the Middle East and Africa Regions and will articulate the benefits one would receive by attending Bentley. In this capacity, the Associate Director must have expertise regarding international admission and the ability to identify potential opportunities and challenges to advance the University. This includes identifying key relationships with schools, guidance/college counselors and prospective students. The goal is to determine time and resource allocation to promote the university, leading to improvements in all stages of the enrollment funnel. Functions include the execution of various tasks and assignments and assisting in the achievement of admission goals through the initiation and implementation of projects.

Essential Duties

Act as the territory manager for the Middle East/Africa Region, which includes having expertise and full working knowledge of what’s going on in the region. This regional manager is also responsible for working with colleagues who travel to and read applications from other areas of the world as well as providing management and colleagues with regular updates on notable trends as well as specific challenges, opportunities and recommendations for future actions. International travel of approximately 8 to 10 weeks throughout the calendar year is required and includes developing a travel itinerary for independent travel. Small group travel is also an option. Other duties include, but are not limited to:

• Participate in entire file review process, from reviewing applications, to rendering final decisions and making recommendations for scholarship selection.

• Train and cross train staff on international admissions credentials including various educational systems.

• Travel and market Bentley University at high schools, college fairs and other educational forums providing public presentations to individuals and groups.

• Promote Bentley through recruitment events and at interviews with prospective students, both on- and off-campus. Follow up with excellent customer service in the form of written, telephone and email contact with students, parents and counselors.

• Participate in admission recruit and yield events both on- and off-campus. Provide customer service in the pre- and post-admission process to students, parents and counselors. Serve as Officer-of-the-Day to assist in smooth daily office operation.

• Co-manage and supervise International Peer Advisors in various clerical and projects.

• Hire, train and manage the international outside application readers.

• Oversee alumni engagement and training for international recruitment events.

Minimum Qualifications

• BA/BS degree with at least 5 years of related experience.

• Required expertise in global educational systems particular to region traveled, excellent organizational and analytical abilities, and ability to multi-task, solid communication and presentation skills, computer competency.

• Ability and sensitivity in dealing with diverse populations.

• Willingness and ability to travel independently to the region specified.

• A current, valid passport as well as a valid, unrestricted United States driver’s license, with an insurable driving history as determined by Bentley’s insurance carrier.

• Preference given to those with expertise recruiting in the Middle East and Africa and foreign language capability from that region.

• Positive and pleasant attitude always required.

• Energy level is important as this role can require long hours both in and out of the office.

• Ability to work independently, collaboratively in a team setting, and flexibly.
  

Work Environment

• Fast-paced office environment with many scheduled and unscheduled demands on time.

• Noisy and active environment due to busy telephones and staff and visitor activity. High level of customer service imperative at all times.

• Day and overnight travel is required during the recruitment season, often necessitating early morning or late evening travel.

• Position requires some work during evenings, weekends or other holiday periods.

• Physical skills required of this position include alertness in dealing with technical issues, accuracy in presenting detailed and timely information.

Bentley University requires references checks and may conduct other pre-employment screening.

DIVERSITY STATEMENT

Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.

Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.

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