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Pension Plan
Retirement Plan
Comprehensive Benefits Package
Tuition Reimbursement
Benefits Effective Date of Hire
Same Day Pay through Daily Pay
SUMMARY
Under the direction of the Manager of Communication Center Technical Operations, the Workforce Specialist is proficient in use of automated staffing systems for the Communication Center and performing duties related to staffing, scheduling, and processing of Communication Center payroll.
STATUS: Full Time
LOCATION: Sands-Constellation Heart Institute
DEPARTMENT: Sands-Constellation Heart Institute
SCHEDULE: Monday - Friday Days
ATTRIBUTES
Strong mathematical, analytical, communication, and organization skills
Knowledge of Kronos Advanced Scheduler strongly preferred.
Advanced level proficiency in Microsoft Excel, Word, and PowerPoint.
Self-motivated and must excel in a minimally managed, high profile position
Call center operational experience a plus.
Strong knowledge of Workforce Management theory and best practices.
RESPONSIBILITIES
COLLABORATION & DEVELOPMENT: Develops, builds and manages testing scheduling templates for the organizations outpatient SCHI practices. Works collaborative with practice leadership to maintain operational knowledge that is site specific allowing for optimal workflows. Maintains knowledge of practice staffing models thus ensuring scheduling templates align with staffing patterns. Maintain providers' schedules that are in alignment with the practices' mission/vision.
SCHEDULING: Process scheduling updates and requests timely. Inputs staff requests, vacations, and skeleton into staffing computer program. Uses expertise to schedule and assign by skill mix. Schedules staff according to hired rotation per individual department policy. Creates monthly staff schedule for all disciplines (RN, LPN, Sonographers, Nuclear and any additional staff necessary). Post monthly.
PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
PAY RANGE: $19.75 - $25.00
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran