Transaction Services Representative at Indiana University in Indianapolis, Indiana

Job Description:

Department



HUMAN RESOURCES ADMINISTRATION (IN-HR-IUINA)



Department Information



We welcome applications from all individuals, regardless of age, gender, gender identity, sex, race, religion, color, disability, protected veteran status, sexual orientation, national origin, or any other legally protected category.


For information about the department, please visit: Office of Academic Affairs



Job Summary



The Transaction Services Representative serves as part of the faculty HR team within the Office of Academic Affairs for the IU Indianapolis campus.


Department-Specific Responsibilities

• Provides high-level support to maintain records accurately.


• Validates information and ensures compliance with university policies and state and federal regulations.


• Serves as an expert resource for departments regarding processing various transactions.


• Works closely with all areas of the department to ensure consistent application of policies and procedures.


• May lead audits of data.


• Reviews and approves all eDocs for faculty and academic employees at IU Indianapolis, IU Columbus, and IU Fort Wayne. Acts as campus final approver.


• Guides HR staff in units on eDocs for faculty and academic employees at IU Indianapolis, IU Columbus, and IU Fort Wayne. Acts as campus final approver.


• Conducts review of monthly faculty HR audit reports and makes corrections where necessary.


• Prepares monthly Academic Administrative Report and quarterly Board of Trustees Agenda faculty items for IU Indianapolis leaders, IU President, and Board of Trustees.


• Conducts academic eDoc training for HR business partners and other HR professionals.

General Responsibilities

• Approves, prepares, monitors, and adjusts transactions to ensure accuracy, completeness and compliance with university policies and procedures as well as applicable state and federal regulations.


• Creates, maintains, and updates complex information in databases.


• Recommends approaches to improve and streamline transaction processing to ensure quick turnarounds and accuracy.


• May render decisions by assembling and evaluating documentation and evidence.


• Resolves complex department problems accurately by researching policies and procedures, providing answers or approaches to questions and resolution of problems.


• May make minor enhancements or changes in systems and processes to solve problems and improve effectiveness.


• Provides guidance and assistance to other team members as needed.


• Maintains high standards of confidentiality of all records and documents. Handles the most sensitive issues.

Qualifications



Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.


EDUCATION



Required

• High school diploma or equivalent (such as HSED or GED).

WORK EXPERIENCE



Required

• 4 years in related field.

SKILLS



Required

• Proficient communication skills.


• Maintains a high degree of professionalism.


• Demonstrated time management and priority setting skills.


• Demonstrates a high commitment to quality.


• Possesses flexibility to work in a fast paced, dynamic environment.


• Highly thorough and dependable.


• Possesses a high degree of initiative.


• Ability to build strong customer relationships.

Working Conditions / Demands



This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.



Work Location



IU Indianapolis


Indianapolis, Indiana



Advertised Salary



$44,000 - $46,000 per year based on experience.



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance


• Dental insurance


• Health Savings Account with generous IU contribution


• Life insurance, LTD, and AD&D options


• Base retirement plan contribution from IU, subject to vesting


• Additional supplemental retirement plan options


• Tuition benefit for IU classes


• 10 paid holidays per year


• Generous Paid Time Off


• Paid Parental Leave


• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.



Job Classification



Career Level: Mastery


FLSA: Nonexempt


Job Function: General Administration


Job Family: Transaction Services


Click here to learn more about Indiana University's Job Framework.



Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



Equal Employment Opportunity



Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.



Campus Safety and Security



The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.



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