Program Manager, Community Health Partnerships (Program Management Leader) at Indiana University in Indianapolis, Indiana

Job Description:

Department



CLINICAL TRANSLAT SCI (CTSI) (IN-DMCT-IUINA)



Job Summary



The primary purpose of this position is to assist in the direction, development, growth, and implementation of the Indiana CTSI Community Health Partnerships (CHeP) program, including its patient engagement core, Research Jam. The purpose of CHeP is to provide infrastructure and support for collaboration between the academy and community/patient stakeholders in order to leverage resources, enrich evaluations, communicate research findings, and engage Indiana residents in research and their health.


Department-Specific Responsibilities

• Leads the direction of all program initiatives through a unified lens, including the patient engagement core (Research Jam), the pilot grant programs (Trailblazer Award/Planning Grant), the networking/matching services (CHeP Network), the coalition initiative (Connections IN Health), the online engagement platform (All IN for Health), the state-university partnership (WISE Indiana), the Indiana CTSI wide collaborations (CTSI communications, recruitment, global health & workforce development) and academic and community capacity building activities and programs.


• Coordinates and reports up to Indiana CTSI leadership teams on all of the community engagement activities of the Indiana CTSI.


• Provides leadership and strategic planning for the community engagement activities of the Indiana CTSI outside of Community Health Partnerships.


• Establishes new initiatives, special projects and opportunities as the program grows.


• Assists with grant writing.


• Manages budgets.


• Reports on program status and provides quality improvement strategies when needed.


• Provides professional development support for other staff members on the Community Health Partnerships team.


• Assists in the direction of the patient engagement core by defining cost per service rates, managing budgets and timelines, providing leadership in project management and implementation, ensuring positive client relationships, and improving team efficiencies on a systems level.


• Collaborates with academic and community stakeholders to develop and maintain a robust network, centered on academic-community partnership to address health issues of Indiana residents.


• Contributes to the overall mission of the Indiana CTSI.


• Manages several direct reports.

General Responsibilities

• Provides day-to-day operational management of support staff.


• Establishes short-term operational objectives.


• Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.


• Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.


• Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.


• Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff.


• Ensures and provides training to assigned staff to improve user support operations; researches and identifies development opportunities for assigned staff.


• Keeps next-level leader(s) informed of trends as well as significant problems.

Qualifications



Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.


EDUCATION



Required

• Bachelor's degree preferably in in public health or other health-related field.

WORK EXPERIENCE



Required

• 2 years of program management or related experience.

SKILLS



Required

• Proficient communication skills.


• Maintains a high degree of professionalism.


• Demonstrated time management and priority setting skills.


• Demonstrates a high commitment to quality.


• Excellent organizational skills.


• Excellent collaboration and team building skills.


• Effectively coaches and delivers constructive feedback.


• Instills commitment to organizational goals.

Preferred

• Excellent active listening and persuasion skills.


• Ability to express ideas so others will understand.


• Ability to problem solve.


• Ability to multitask and manage multiple projects.


• Highly organized.


• Exceptional interpersonal skills.


• Demonstrates understanding on the conduct of research.


• Proficient in Microsoft Office programs such as Word, Excel, PowerPoint, and Access.

Working Conditions / Demands



This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.



Work Location



Indianapolis, Indiana



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance


• Dental insurance


• Health Savings Account with generous IU contribution


• Life insurance, LTD, and AD&D options


• Base retirement plan contribution from IU, subject to vesting


• Additional supplemental retirement plan options


• Tuition benefit for IU classes


• 10 paid holidays per year


• Generous Paid Time Off


• Paid Parental Leave


• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.



Job Classification



Career Level: Operational


FLSA: Exempt


Job Function: General Administration


Job Family: Program Management


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Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


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Equal Employment Opportunity



Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.



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