Head of GCS Program Management at State Street in Quincy, Massachusetts

Job Description:

Who we are looking for

The Office of the CISO (PMO) within Global Cybersecurity (GCS) is responsible for managing key programs and ensuring that the GCS organization is equipped with the governance framework and tools to deliver GCS initiatives in a timely and effective manner. The PMO will be primarily responsible for managing key programs, engaging multiple stakeholders within and outside GCS, track programs through completion and escalate matters requiring attention. The PMO will also be designing and implementing a standard governance framework that follows industry best practices of program and project management across all GCS functions. It will establish the target operating and interaction model for all project managers in GCS, provide skills and training, manage knowledge and provide independent assurance. The PMO will also standardize the portfolio-related governance processes and facilitate the sharing of resources, methodologies, tools, and techniques across GCS, as well as develop performance metrics and a methodology to report on these metrics to senior leadership.

What you will be responsible for

As Head of GCS Program Management you will

• Responsible for overall program management of large programs and projects


• Overseeing GCS Portfolio of work & deliverables in support of GCS strategy


• Define and implement project management standards for the GCS organization and standardize portfolio related governance and monitoring processes, in alignment with Global Technology Services (GTS)


• Timely escalation and reporting of project/program status to Executive Management and various management and risk committees


• Leading a team of Project Managers


• Initiate and manage highly collaborative cross functional relationships with GCS functional teams and related functions such as GTS, Finance, Procurement, Risk and others to optimize shared processes and meet stakeholder requirements


• Represent the GCS portfolio to senior audiences in governance, committee and other forums


• Drive continuous improvement in PMO processes, including effective utilization of current tools as well as identification of additional tools to enhance processes

These skills will help you succeed in this role

• Hands-on Program management experience


• Handling complex projects and program implementation in a large organization


• Prior experience building a PMO and managing a staff in a PMO setting


• Experience with executive leadership communications and reporting


• Ability to present changes to operating model to large audiences of diverse stakeholders


• Comfortable managing stakeholders in a matrixed, cross functional organization


• Experience managing Cyber Security projects

• Bachelor's degree in IT or Computer Science


• PMP Certification


• Strong program management background with minimum 10 years' experience in managing complex initiatives


• Experience in problem solving within fast paced and constantly changing environments


• Experience in technology/cybersecurity will be a plus


• Financial Services experience preferred


• Certified Information Security Manager (CISM) preferred

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer

Salary Range:
$170,000 - $267,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.