Business/Systems Analyst, Sr. Manager - Evernorth Health Services at Cigna in Bloomfield, Connecticut

Job Description:

This is a newly created critical role within Cigna Investment Management's IT team and requires a seasoned and dedicated leader. You will play a pivotal role in shaping the team's success and ensuring the smooth delivery and operation of critical investment management systems. In this role, you will be a Senior leader in the CIM IT organization and expected to help drive the culture of the organization. Since this is a new position on the team you can expect the responsibilities listed here to evolve.

Responsibilities include:

• Lead and collaborate with a team of systems analysts responsible for supporting and maintaining software applications used across Cigna Investment Management.


• Partner with business stakeholders to understand their needs and translate them into technical requirements for development and support.


• Analyze, troubleshoot, and resolve technical issues related to assigned systems. Develop and implement solutions to optimize system performance and stability.


• Work with the QA Team to design and execute test plans for new system features and released, ensuring quality and functionality.


• Stay current with emerging technologies and industry best practices to continuously improve the team's approach and effectiveness.


• Document system processes, procedures, and knowledge for future reference and training purposes.


• Mentor and guide junior team members, fostering their development and expertise.


• Participate in incident management and contribute to continuous improvement initiatives.


• Collaborate with other technology teams across Cigna to ensure seamless integration and operation of systems.


• Engage Architects and Developers as required to resolve time critical issues with existing systems (Production Support) including abends, data issues, scheduling, and other issues that may arise.


• Provide feedback to management on team performance.


• Work with the appropriate parties to create Stories to feed the Agile process.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.