Are you looking to take the next step in your FM career?
Are you seeking to flex your skills and experience in a multisite FM role?
Want to work within a lively and open company culture?
We're a fast-growing dynamic global corporate services team focused on doing things in new ways, acting in the best interests of our clients.
If you want to know more about us and the role, please read on...
About the role
We are looking for an Assistant Facilities Manager with building engineering experience in multi-space environments to join our successful Global Corporate Services Team in the San Jose/Milpitas, CA area - a growing hub for us and our clients. You will be part of the dedicated client account team reporting to the Account Manager.
You will play a critical role in overseeing maintenance programs relating to the interior condition and appearance consistent with client expectations. You will communicate with suppliers, client- customers, Landlords/Property Management and NMRK GCS FM to obtain input and recommendations that ensure operational and quality standards are maintained. You will play a key role in the selection of contract services, vendor negotiations of service agreements and monitoring vendor performance.
You will be responsible for ensuring that we deliver excellent services through our own people and third-party vendors efficiently, safely and effectively within operating budgets. Creating outstanding experiences for the client-customer is paramount and central to everything you will do.
The role offers scope to demonstrate your current abilities with the opportunity to operate with autonomy, backed by a supportive account manager and the wider global corporate services team. We can assure you no two days will be the same. You will work across the client portfolio to ensure work order tickets, site inspections and client-customer service needs are being met.
About you
You will be a people person, team player and super organized. You will be comfortable managing various stakeholders and being 'hands on' when needed. You should be familiar with local, state and federal guidelines for (EHS); or health, safety and environmental practices and regulations.
Job Summary:
Responsible for organizing, and directing the development and implementation of those policies, procedures and programs necessary to maximize the value of a corporate client's investment in their current site portfolio. Overseeing the activities of the client's facilities to optimize the utilization of all resources under direction. Participate in formulation and execution of policies and plans as they pertain to the client's sites and in compliance with the client's Master Service Agreement.
Job Description & Requirements continued
Essential Job Duties:
Manage and provide a cohesive team of 5 employees along with a multitude of supply chain partners across reception, mailroom, and building services
Create and lead by example a high-functioning, collaborative team as dedicated to providing an excellent client-customer experience as you are
Direct and oversee maintenance and reactive work ticket responses relating to the interior condition and appearance consistent with client objectives. Communicate with suppliers, client- customers, Landlords/Property Management and NMRK GCS FM to obtain input and recommendations to ensure operational and quality standards are maintained.
Travel between two assigned sites to ensure work order tickets, site inspections and client-customer service needs are being met in a timely manner
Provide triage and ensure onsite repair of routine maintenance items
Supervise suppliers to ensure effective implementation of services in accordance with contractual, performance and quality expectations of the Company, the client and client- customers.
Interact daily with client and client-customers, developing their trust with the understanding this position is a very visible role representing the client to its customers.
Communicate and work with client, client-customers and NMRK GCS to schedule any potential business disruptions, i.e. supplier access, maintenance work that may include noise, walkthroughs, building superintendent access, etc.
Support the selection of contract services, vendor negotiation of service agreements and monitor vendor performance, assuring full compliance with standards established within the service agreement.
Support the client and client-customers to achieve space planning strategies; to include moves management.
Serve as point of contact for Property Risk Inspections.
Support, as needed, conference and meeting room requirements to include scheduling, set up and tear down, and catering set up. This will typically be handled by the client's Events Coordinator and Newmark Reception (planning) and Building Technicians (set up/teardown delivery) but as the team leader, support and participation is always an opportunity
Support and participate in development of Environment, Health and Safety and Emergency Preparedness Plans.
Ability to review plans for major equipment repairs/replacements (HVAC, fire alarm systems, etc.) and provide feedback if proposals are 'fit for purpose' and financially reasonable.
Collaborate with the client, client-customers and NMRK GCS on Green Initiatives.
Perform site inspections of assigned properties and coordinate actionplans with onsiteteams to resolve Non-compliance items.
Support client in the management of furniture services and management.
Job Description & Requirements continued
Skills, Education and Experience:
Minimum 3-5 years previous experience in property- and/or facility management and/or building engineering experience.
Excellent human relations instincts with strong face-to-face, verbaland written communication skills
Ability to perceive problems and react quickly to offer solutions
Ability to do onsite repair troubleshooting and triage
Strong organizational skills
Strong supervisory/vendor oversight skills
May perform other duties as assigned
Working Conditions: Normal working conditions with the absenceof disagreeable elements
About us
We're a fast-growing dynamic global corporate services team focused on doing things in new ways, acting in the best interests of our clients. Our regional account team work closely together, supporting one another to perform at our best. We pay a competitive salary and discretionary bonus. You will be eligible to participate in our various healthcare plans along with a generous amount of paid time off and have 24/7 access to our Employee Assistance Program (EAP).
Our client is "the sweet spot" for people who are passionate about products, making a mark, and having fun doing it. As a company, they are small and flexible enough for every person to take initiative and make things happen. But they are large enough in their brand and reach for those actions to have a global impact. That's a pretty sweet spot to be in and they always striving to keep it that way.
About Newmark
Newmark Group, Inc., together with its subsidiaries ("Newmark"), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark's comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Newmark's company-owned offices, together with its business partners, operate from over 160 offices with approximately 6,200 professionals around the world. To learn more, visit nmrk.com or follow @newmark.
Note: The statements herein are intendedto describe the general natureand level of work beingperformed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any othercharacteristic protected by applicable federal, state, or local law.