Receptionist at Townhouse in Beverly Hills, California

Posted in Other 12 days ago.

Type: full-time





Job Description:

Want to be part of something special?

Townhouse, renowned in the UK for its unparalleled service and elevating the nail salon experience, is excited to announce the opening of our first salon in Beverly Hills! As we bring our expertise and dedication across the pond, we are seeking talented Licensed Nail Technicians to join our team and help us redefine luxury nail care in this iconic location. If you are ready to showcase your skills, this is your opportunity to be at the forefront of something truly extraordinary. Join us in shaping the future of nail care excellence in Beverly Hills!

UK's No.1 voted Nail Salon? About Us:

Townhouse, a visionary creation founded by Juanita Huber-Millet with a singular goal of elevating the nail salon experience. We have poured heart and soul into perfecting every detail of our brand. At Townhouse, we celebrate flawless treatments, carefully curated from start to finish. This dedication is more than just a display, it is our promise to deliver an exceptional experience for both, our clients, and our amazing team members. We are all about creating a unique, personalised journey for each one of you.

Main duties will include:

  • Meet and greet clients on arrival
  • Build relationships with clients to exceed expectations and gain loyalty
  • Provide our clients with the best possible experience, ensuring they are always happy when leaving the salon no matter the situation
  • Make customer delight the main objective of each day
  • Ensure Townhouse standards are kept to the highest level and delivered with consistency
  • Motivative and encourage nail artists to exceed in their role
  • Supervise and guide all employees to ensure the company policies and protocols are adhered to
  • Create a positive and highly motivated working environment that promotes and develops teamwork

Required Skills:

  • Experience in luxury customer service e.g. hospitality, beauty, airlines
  • Experience dealing with VIP clients
  • Exceptional level of emotional intelligence to understand and listen to our client's needs
  • Ability to remain calm and patient under pressure
  • Flexibility and readiness to adapt to changing priorities
  • Impeccable communication skills, with the ability to deal with clients from all over the world
  • Full time, inclusive of weekends

Employee Benefits at Townhouse:

  • Paid Time Off - 28 days
  • Extra Paid Time Off on us up to 5 days (increases with each year of service)
  • 401k
  • Healthcare
  • 75% Discount on salon treatments for employee and their Immediate Family
  • Discount on Salon Products
  • Birthday Pamper Party
  • Social Budget
  • Interest Free Advance
  • Awards Sponsorship
  • Referral Scheme
  • Fantastic internal growth opportunities
  • Supplies + equipment provided
  • Pay for no-show appointments

Socials:

Discover more about us:

  • Visit Our Website https://townhousebeauty.com/manicure-beverly-hills
  • Follow us on Instagram @mytownhouseuk
  • Follow our Careers Page on Instagram @townhousecareers

Equal Opportunities:

Townhouse is proud to be an equal opportunity employer, embracing diversity without compromise. We celebrate all qualified applicants, irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Join us in defining sophistication in the world of nail artistry!

Apply Now and Be Part of Our Exceptional Team!

Job Type: Full-time

Salary: $18.00 per hour

Expected hours: 38 per week

Benefits:

  • 401(k)
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program

Ability to Relocate:

  • Beverly Hills, CA 90210: Relocate before starting work (Required)

Work Location: In person
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