The Technical Program Lead is responsible for planning, leading, organizing, and motivating project teams to achieve a high level of performance and quality in delivering initiatives and products that provide exceptional business value to users. The TPM may be responsible for managing several concurrent high visibility projects using suitable frameworks (waterfall, agile, hybrid) and practices in a fast-paced environment that may cross multiple business divisions.
Essential Job Requirements:
Project Planning and Management - Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead appropriate cadence and working meetings that serve project teams and stakeholder needs; track, prepare and distribute progress reports, metrics; escalate risks and issues in a timely manner, help removes blockers, and perform delivery planning (i.e. release planning or program increment planning) for assigned projects.
Business Owner Support/Function - Is a strong strategic partner to business or technical product owners and collaborates on initiative roadmap and backlog. For projects which are led by an Executive Sponsor, the TPM will assume the role of Technical Product Owner and may be responsible for the creation and management of requirements and backlog. Supports the business owner or Program leader in managing client expectations for project/release/program increment deliverables. Manages internal stakeholder. communications, and assist in the implementation of an effective system of governance
Process Management and Improvement - Establish and manage a well-defined governance and management process for technical initiatives such as Security vulnerabilities tracking and reporting, Corporate systems upgrades, migrations, and training.
Documentation & Presentation - Effectively present and convey information, ideas, and perspectives to peers, team members, vendors, clients, and leadership. Ability to summarize, communicate, and present data to a variety of audiences. Develops and follows documentation requirements.
Qualifications:
BA or BS or equivalent experience is required; MA or MS is a plus
Strong understanding of software development life cycle models as well as solid knowledge of both Agile and traditional project management principles and practices; ability to blend them together in the right proportions to fit a project and business environment
A proven track record of successfully implementing IT Platform projects using Agile and traditional project management frameworks and practices
8+ years of experience as a Project Manager managing IT Platform projects of various sizes in a high-tech development environment with multi-function teams. PMP preferred
Prior experience with SCRUM/Agile methodologies with enterprise-level Infrastructure focused projects. CSM or equivalent preferred
Sufficient level of technical background to provide credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues
Solid understanding of and demonstrated experience in using project management tools such as Jira, Rally, VersionOne and documentation and communication management tools such as G Suite, Office Suite, Visio, Slack, Confluence, Zoom/WebEx or equivalent
Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
Skilled in managing challenging personalities and diffusing interpersonal conflicts to ensure project teams operate in a healthy, productive environment
Creative approach to problem-solving with the ability to focus on details while maintaining the "big picture" view
Ability to thrive in a fast-moving environment and work on multiple priorities and/or projects simultaneously without impact to the quality of work.