We are seeking a seasoned IT Program Manager with expertise in the educational sector. This role is central to supporting various client engagements by managing projects, coordinating communications, adhering to timelines, and delivering strategic solutions. The successful candidate will demonstrate proficiency in aggregating and analyzing data, developing innovative solutions, and preparing comprehensive deliverables. This position requires an adeptness in expanding subject matter knowledge through research and collaborative efforts to enhance service offerings and client satisfaction.
Responsibilities:
Gather project requirements and compile essential materials.
Regularly update project documentation, business flows, and lessons learned.
Manage key projects and programs, ensuring their successful completion while overseeing cross-functional team interdependencies.
Provide risk management strategies and resolve issues or problems as they arise.
Assist with troubleshooting and conduct root cause analysis to mitigate future risks.
Facilitate discussions and consensus among diverse project stakeholders.
Act as the primary liaison with functional leads and users to align project objectives and business needs.
Basic Qualifications:
Bachelor's degree from an accredited four-year institution.
Minimum of five years of experience in a leadership role within an educational or related setting.
At least five years of program management experience, demonstrating a track record of managing complex projects.
Strong organizational and communication skills, with a proven ability to manage multiple tasks simultaneously.
Expertise in synthesizing data and developing client-focused solutions.
Ability to conduct independent research to support and enhance project outcomes.