Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Job Summary
The Manager, Portfolio Optimization plays a vital role in managing the Retail Pharmacy Growth Portfolio, owning the governance and strategic multi-year planning of growth-driving projects for the organization. You will be at the center of the business transformation within one of the world's strongest healthcare companies and therefore should have both intellectual curiosity to stay abreast of new topics within the pharmaceutical industry and tenacity to support complex business problems.
This role will help drive the strategic planning, management, and prioritization of $300M+ of capital and operating budgets to drive script volume and enable product and service commercialization across the Pharmacy portfolio. The Manager will be a vital contributor in tracking capital allocation across projects in multiple product areas, supporting annual planning exercises, and ensuring financial planning and billing processes for Health Plan and other clients. You will build reporting and create effective presentations for senior leadership within the Retail Pharmacy and in cross-functional areas.
The position is central to aligning wide-ranging stakeholders across the organization. Therefore, experience in building effective relationships and influencing skills are essential. You will demonstrate this by working across the enterprise with IT, Finance, Enterprise Analytics, and business innovation teams to integrate multiple outputs into a unified narrative. As the Manager, you will report to the Director, Portfolio Optimization but support Portfolio Optimization Senior Managers and ultimately develop working relationships across the Growth & Payer Relations teams. This role requires the ability to connect workstreams and partners across Rx Growth teams, solving problems creatively and efficiently. More importantly, a comprehensive understanding and ability to translate the roadmaps of dependent partners across the Enterprise is paramount.
Responsibilities: • Manage the Retail Rx Growth and Payer Relations Portfolio, owning the governance and strategic multi-year planning of IT projects for the Pharmacy organization • Manage the Rx Growth capital budget, finding and unlocking synergies across growth projects and (re)allocating resources as needed • Facilitate the process of IT project slotting, ensuring all required materials are submitted, including vision statements, capabilities, project plans, and change requests • Support annual planning exercises across the Rx Growth portfolio in partnership with Portfolio Optimization Senior Managers • Lead the monthly invoice process for internal and external clients of Retail Pharmacy products and services • Become an Agile expert and advocate, leading partners to identify growth opportunities more efficiently • See the "big picture" and bring others along - connect systemic capability breakthroughs to drive partners towards more efficient value-capture opportunities • Create presentations of complex project/portfolio subject matter to a level of understanding for executive leadership, sponsors, business partners, and down to the staff level • Determine best practices and metrics for prioritizing work, establish timelines and cascade communications across Pharmacy and Digital leadership • Facilitate meetings and act as a mediator between Pharmacy teams and leadership to align on Pharmacy Services & Digital investments • Partner with Digital team on involvement in monthly Pharmacy Prioritization Committee to highlight upcoming Digital work, identify dependencies and create transparency between the teams • Report on initiatives roadmap, IT and capital utilization, and achievement of key milestones for Pharmacy Growth programs
Required Qualifications:
4+ years of experience in managing projects, collaborating with stakeholders, ability to think creatively, be a self-starter and pivot from work tasks
4+ years of experience in engaging in multiple projects within one or more programs, including leveraging interdependencies, prioritizing projects and (re)allocating scarce resources, and understanding corresponding financial effects
4+ years of experience building and delivering leadership-facing presentations, trackers and KPIs
Preferred Qualifications:
Master's Degree
Retail Pharmacy experience / understanding
Strong organizational and work planning skills and ability to manage multiple priorities
Strong problem-solving and critical thinking skills to lead colleagues to achieve a common goal without direct authority
Strong communication skills with a diverse range of colleagues, both verbally and on paper, and with all levels of an organization
Proficiency in Microsoft Excel, PowerPoint and SharePoint
Education: Bachelor's Degree or equivalent experience
Business Overview:
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services.
We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Pay Range
The typical pay range for this role is:
$63,300.00 - $139,200.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits