The missions of the Protection Application expert :
- To promote the technology leadership image of SE IED's Creating, raising and maintaining our profile on the market
- To support all pre sales activities requiring detailed application knowledge or technical credibility.
- Able to assist in commissioning and troubleshooting In North America
- Be the technical knowledge repository for the key IP within the IED business, Identifying and specifying needed product enhancements for the North American markets and applying domain specific knowledge to support project adaptations,
- Presales activities and technical promotional activities
Responsibilities:
To lead the technical image of SE IED's in the market:
- Follow industry trends through customer interviews and conference papers
- Author and deliver technical papers in conferences and other relevant forums
- Participate in national and international working groups and standardization committees
- Be responsible for and be proactive in Social media monitoring and participating in group discussions feeding back to the organization as required
- Be responsible for Application documentation to include application notes, product documentation chapters and technical publications
- Animate and build expert community in relevant field supporting PAE's to grow in their understanding . Mentoring less experienced PAE's in the region
- To devise and prepare technical training in specialist area, training the trainers for wider distribution.
- To host technical webinars both internally and externally
- Contribute to connected Product Customer events
As Protection, Control & Automation (PCA) Solution Architect, they are responsible to introduce, design, prescribe and sell PCA products and solutions in their assigned account list. PCA products and solutions cover activities such as: protection relays, substation automation, Remote Terminal Units (RTUs), microgrid controls system, power management systems, management system, Auto Throw Over (ATO) solutions. Pertaining these solutions, they will have the following responsibilities:
Introduce and assist with spec-in Protection, Control, Automation (PCA) products
Design Protection, Control and Automation (PCA) solutions for both Microgrid and non-microgrid applications.
Direct Quotation teams on how to quote PCA Solutions, Project, and Eng Services.
Assist with technical clarification and commercial negotiations on submitted quotations/proposals.
Lead local and key account sales team regarding PCA scope for business development activities for respective territory and assigned accounts/segments.
Assist Schneider Channel Sales team for PCA scope for channel diversification on selling PCA products and solutions for respective territory.
Introduce and assist with spec-in PCA products (Protection Relay, Automation Gateways, Controllers, RTUs, etc.)
Design PCA solutions for both Microgrid and non-microgrid applications.
Direct Quotation team members on how to quote PCA Solutions, Project, and Eng Services.
Assist with technical clarification and commercial negotiations on submitted quotations/proposals.
Lead Schneider local and key account sales team regarding PCA scope for business development activities for respective territory and assigned accounts/segments.
Lead Schneider Channel Sales team for PCA scope for channel diversification on selling PCA products and solutions for respective territory.
To support the Offer Creation Process
-Able to Elaborate complex market requirements into detailed offer requirements
-Guide the validation team to ensure that projects are validated in line with the needs of customers
-Support the launch of new products and features through white papers, trainings and customer promotional visits
-Take leadership of the Application Ideas generation for OTM projects
-Interact with Universities on advancement developments
-Provide internal application training
Specific Expected Characteristics:
-Ability to be customer facing and propose solutions
-Interest in discovering new concepts
-Convey technical knowledge in an authoritative and understandable way
-Possess high levels of communication and presentation skills
-5-10 years in an Energy domain (internal or external)
-Engineering Degree (Electrical or related discipline), Master or PhD preferred