Pride Global/Russell Tobin is currently seeking Quality Analyst to support our client. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the Banking industry. Potential to extend or convert for the right candidate. Apply today for consideration!
Position: Quality Analyst
Location: Minneapolis, MN 55402 (Hybrid)
Contract: 6+ months with possible extension.
Pay rate: $45-47.00/hr on W2
Daily Responsibilities:
Issue coordination activities, including helping draft milestones/resolution plans, timely maintenance system of record and reporting, validating resolution activities (e.g., testing), and drafting closure memos.
Monitors and evaluates the quality of work as measured against timeliness, accuracy, and productivity standards.
Documents quality issues, performance measures and quality improvements for management review.
Provides information to assist in giving feedback to employees and in the training of employees.
Ensures proper application of and compliance with internal and regulatory standards, guidelines, and procedures.
Required Skills:
Will be required to draft memos in Word, update reports in PowerPoint, potentially perform validation testing in Excel.
Working in Governance, Risk, and Compliance role
Basic knowledge and understanding of the products and services applicable to the assigned area
Basic knowledge of the productivity and accuracy standards of the assigned area
Effective verbal and written communications skills
Proficient computer skills, especially Microsoft Office applications
As an added benefit, awareness/fluency in Archer/CIT eGRC tool."
Hosting a meeting/public speaking, intellectual curiosity (i.e., able to identify root cause), strong writing skills required.
ABOUT US:
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.