The Quality Manager (QM) will manage the quality system and processes utilized in the manufacturing of Specialty Tapes offerings. The QM supports the optimization of methodology behind product fabrication and production processes, as well as oversees training to ensure the completion of all process improvements to provide the best product to our customers. This position will work closely with all areas of the company. In addition, this position will work with third party vendors of both raw material and finished goods to ensure quality standards are maintained and costing initiatives are upheld.
Responsibilities
Drive Quality Control Program to ensure all products, raw materials, processes, and services meet our high-quality standards
Design and develop quality documentation, i.e. procedures, work instructions, inspection, and sampling plans, as needed or requested
Coordinate the testing of products at various stages of the development and production process and performance basic dimensional and visual inspection of parts, assemblies, final products and purchased materials
Interprets statistical data relating to quality; recommends changes in standards, processes, equipment, and materials to facilitate work, maintain quality, and drives continuous process improvement
Maintain documentation and revision level of quality documentation for all products or services in conjunction with our ISO 9001 Certification
Work with Product Management and Product Development to create product specific quality processes for all new products
Maintain and communicate all quality data to department managers for problem identification, resolution, loss reporting
Review non-conformities (NCRs) for determining root cause, creating corrective actions, providing customer follow up and close NCRs within an acceptable timeframe
Perform product and process inspections throughout the development and production process to ensure consistent quality
Complete regular quality inspection trainings with manufacturing employees to ensure best quality practices are being maintained
Perform problem-solving tests to develop corrective actions for quality issues and to initiate continuous improvement
Utilize analysis tools such as DOE, Pareto, and 8D to determine quality levels
Adhere to all company safety standards
Report Quality metrics and trends routinely to the company
Coordinate returns to vendors and ensure corrective actions are in place to prevent future defects
Sustain and improve existing ISO certification within the organization for continuous improvement
Establish and maintain relationships with vendors to help facilitate the timely completion of projects, negotiate pricing and ensure the receipt of high-quality products
Work in conjunction with Materials team to regularly perform pricing and competitive analysis and recommend strategies to improve market position, improve quality or reduce costs
Qualifications: Required Skills, Education, and Experience
Bachelor's degree, preferably in a Quality or Engineering related field
Minimum of 5 years' experience in high volume manufacturing environment, preferably in adhesive roll / die coating, laminating, and die cutting
Holds Quality certifications in one or more of the following: ASQ/CQE, CMQ/OE, Six Sigma (Green or Black Belt), or TQM
Proficient in the use of Microsoft Office
Hands-on approach to troubleshoot and resolve quality related issues
Detail focused with strong organization skills
Ability to present information and respond to questions from various levels within the organization
Self-starter, motivated, team focused, and results driven
Strong presentation and time management skills
Assertive, solutions focused, strategic and statistically oriented
Demonstrated history of consistently exceeding corporate goals
Outstanding verbal and written communication skills, with exceptional interpersonal skills
The job description is not an exhaustive listing of all responsibilities and may be revised at any time.