Joe & the Juice is a fast-growing freshly made juice, coffee, and sandwich concept. JOE was founded in Copenhagen in 2002 and has grown to +360 stores across 18 countries with more than 4.000 employees worldwide. The brand offers a healthy, convenient, and ambient experience when entering our universe and our concept extends beyond just the products themselves, but about the people behind them.
We are a people business, and our goal is to become the first truly global people-centric food & beverage company. To achieve this, we strive to continuously develop a unique culture based on our virtues as the backbone of our company's success; Positive Attitude, Inclusion, Social Ties, and Growth. By focusing on having a high degree of Employee Engagement, we rely on our employees to adhere to and promote our virtues, leading to a high employee belonging.
JOB SUMMARY - What it's all about
Position title: General Manager
Reports to: Regional Manager
Job Location: New York City
Closing Date for Job Post: May 15, 2024
As a General Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, and risk & compliance structures. By leading and engaging your team you will create great guest experiences leading to an optimized overall store performance.
Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives.
KEY RESPONSIBILITIES- What you'll do
Operational Requirements: Maintain a safe and healthy work environment, while ensuring conceptual store structures are maintained, by enforcing hygiene, health, and safety standards, resulting in the highest local standards and ratings.
Performance Management: Accountable for building sales and optimizing store EBITDA to achieve or exceed defined KPI targets.
Employee Engagement: Develop and engage your team through development plans and feedback, in-store training, team meetings, and securing the employee engagement score meets or exceeds the true benchmark score.
Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty and overall optimized store performance.
Recruitment Practices: Responsible for the candidate screening and selection, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
Value-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
KEY QUALIFICATIONS
Minimum 5 years of experience in a similar leadership role.
Experience in operating store(s) in a food & beverage chain is a requirement
Excellent interpersonal and leadership skills
Strong analytical and performance management skills
A proven track record in optimizing overall store performance
MINIMUM JOB REQUIREMENTS (LIST OF ECAMPUS REQUIRED COURSES IF INTERNAL APPLICANT)
Brand Behavior
Team positioning
DCWF 2.0
Trail Management
All Shiftplanning Modules
All Stock-handling modules
BM Report
Becoming a Trainer
Juicer Talks
Anti-Harassment Online course
THE JUICE - Our Benefits
Medical/dental/vision coverage
Commuter reimbursement account through AMERIFLEX
401k plan for retirement savings
Employee meal plan
Free coffee - duh'
New parent leave
An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
A collaborative team of people who live our core values and have your back
A clear career path with opportunities for development, both personally and professionally