Inside Sales Representative at Liberty Moving And Storage in Commack, New York

Job Description:

The Inside Sales Representative (ISR) is responsible for selling moving services primarily from New York, New Jersey, and Connecticut, going anywhere in the world) and reaching departmental sales goals. The ISR will reach business targets through excellent telephone sales, and communication skills. This individual will follow up on pre-generated leads and prospect calls. They will be involved in the establishment of ongoing rapport with existing and potential customers in order to close sales. Administrative duties such as handling inbound and outbound phone calls and setting appointments as needed for outside sales team. The role will provide an hourly rate plus commission on all closed orders. All leads are provided by the company at no cost!
Tasks and Responsibilities:
·Follow up on pre-generated prospects and sale leads by providing service information and virtual moving service assessments.
· Estimate homes via live virtual survey with customers to determine price, services needed, moving dates, packing dates, competitor bids, and secure the business. Estimate moves on phone lists or email lists for smaller moves. All customer interaction is from within the office via phone, email, or virtually on a live video.
·Handle inbound, unsolicited prospect calls and convert them into sales.Identify decision makers within targeted leads to begin the sale process and eventually close on the leads.
·Collaborate with the Sales Manager to determine necessary strategic sales approaches, and act as a key liaison between the lead generating personnel and the strategic sales leaders.Maintain and expand the company's database of prospects.
·Make outbound follow-up calls to existing customers via telephone and e-mail to cross-sell and up-sell services.
·Emphasize service features and benefits.
·Overcome objections of prospective customers, and provide a customer-satisfaction-oriented service.