Business Analyst at HAYS in Tallahassee, Florida

Job Description:

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.


Applicants must be legally authorized to work in the United States. Sponsorship not available.


Our client is seeking a Business Analyst in Celebration, FL.


Role description


This individual will engage business stakeholders to: elicit and define business requirements; design, develop, and collaborate with other team members to implement solutions that meet business needs; collaborate with cross-functional teams to implement integrated solutions; provide Scrum support for a major project initiative.
The role will help service owners and stakeholders achieve business benefits by ensuring that requirements for both the end user and the delivery team are considered and included. The role will advise the technology customer on which functionality is important to their particular product set and target customer base and will be responsible for documenting any required business changes from the standard functionality of service catalog.
The role requires extended understanding of business processes and practices and an end user mentality; strong business analysis skills; strong project management and communication skills. The role will interface with multiple departments across Technology and our End User communities. This role will also require some Scrum experience, with approx. 25% of the role dedicated to managing project planning and sprints, in conjunction with the functional team and project resources.
• Work with technology and end user communities to understand business processes and elicit, define, analyze and document requirements. Lead discussions and workshops mapping business requirements.
• Collaborate with functional and technical teams across Technology to define, design and deliver robust integrated solutions that meet business needs, follow industry best practices, leverage standard application functionality, adhere to application design guidelines, strategies, best practices, knowledge of the requirements and past project delivery experience to help identify risks and prioritize tasks.
• Ensure quality and relevance of user requirements, functional specifications, technical specifications, data models, and process flow diagrams to control engagement scope, sustain high delivery quality and ultimately deliver the project successfully.
• Create deliverables according to the Software Development Lifecycle such as user stories, requirements documentation, functional and technical specifications, test cases, and system documentation.
• Create integrated test cases to cover business processes and system functions; collaborate with QA resources to execute tests; analyze and resolve defects.
• Collaborate with business partners throughout the development lifecycle to ensure solutions will meet business needs and deliver the desired benefits.
• Facilitate resolution of cross-team business issues.
• Collaborate with business partners on deployment including training, change management, and communications.
• Manage own work to deliver according to project schedules; be accountable for delivery.
• Apply project management standards and concepts; prepare work estimates and work schedules; create and update documentation including project plans, user stories and manage the sprint backlog.
• Support production systems; proactively work to analyze and resolve production problems in a timely manner. Assess and resolve end user service requests. Contribute to continuous improvement processes including identification of root cause and corrective actions.
• Identify opportunities to leverage applications to improve business processes, and support business re-engineering efforts. Research and represent industry best practices.


Skills & Requirements


• BA or equivalent experience
• 5+ years of experience as a Business Analyst in highly complex, enterprise environments
• Must possess strong experience and proficiency working on application customization projects to include:
• ServiceNow App / Module Customization
• Must possess very strong experience and proficiency with requirements gathering, documentation and workflow processing
• Must possess very strong experience working in an Agile/Scrum environments
• Must possess very strong understanding of the SDLC and experience working across business and technical teams
• Excellent verbal and written communication skills.


Benefits/Other Compensation


This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).


Why Hays?


You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.


Nervous about an upcoming interview? Unsure how to write a new resume?


Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.


Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.


In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.


Drug testing may be required; please contact a recruiter for more information.


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#1161695 - Rachel Page