Quote to Cash & Renewals Specialist at Qlik in King of Prussia, Pennsylvania

Job Description:

What makes us Qlik?

A Gartner Magic Quadrant Leader for 13 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.

We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

TheQuote to Cash & Renewals Specialist Role

Qlik is looking for a Quote to Cash & Renewals Specialist to join their Quote to Cash Team in King of Prussia, PA. The Specialist will be responsible for reviewing and processing orders, maintenance renewals,and other customer requests for a selected number of enterprise customers in North and South America.

Heres how youll be making an impact:

Order Processing

• Responsible for reviewing contracts and processing new and add-on software purchases in Salesforce.
• Working with the Sales Team on Quoting and Order processing.
• Ensure that Software Agreements and Orders meet Revenue Recognition requirements.
• Analyzecustomer contractsin light ofpolicies to validate that the structure of pricing and licensing are consistent with price lists and company policies.
• Invoice and proper delivery of documents to Qliks Partners and Clients to ensure timelypayment

Maintenance renewals

• Responsible for preparing and sending out renewal quotes, reminders, and invoices in accordance with Qliks 120-90-30 process.
• Work with assigned customers, sales reps, and credit and collections to accommodate special billing instructions to ensure prompt payment of the renewal invoice.
• Respond to customer inquiries as it pertains to maintenance amounts, license ownership, purchase history, inventory etc.
• Provide customers with quotes for Enterprise level support, Dual Use, conversion to Subscription.

Account Management

• Serve as a business partner for the account and work with field sales representatives, sales management,and the support organization to build relationships and expeditetheresolution of customer inquiries.
• Responsible for addressinglicensemanagement requests i.e. remixes, conversions,and license and maintenance transfers.
• Maintain accurate master data anddocumentcustomer records intheERP database.
• Setting up payment hubs, completing vendor forms and collaborating withcustomersto accommodate their payment requirements.

Reporting

• Prepareamonth-end status report of applicable accounts regarding renewal status, new software transactions, license transfers/remixes,and otherclient-relatedchanges.
• Reporting any accounts at risk to senior management and working with our internal customers to resolve the matter.
• Updating forecast filing weekly for senior management.

Were looking for a teammate with:

• BS/BA Finance/Accounting preferred
• Must be proficient in Microsoft Office (Word, Outlook, Excel)
• SalesForce and NetSuite experience is a plus
• Customer service skills and time management for urgent requests over the phoneand by email

The location for this role is:

• USA-King of Prussia,PA Hybridin office 2-3 days in theoffice(Wednesdayis a must)

Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!

More about Qlik and who we are:

Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.

What else do we offer?

• Genuine career progression pathways and mentoring programs
• Culture of innovation, technology, collaboration, and openness
• Flexible, diverse, and international work environment

Giving back is a huge part of our culture. Alongside an extra change the world day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs

The anticipated base salary range for this role is $USD 55,000 65,000 per year. Final compensation offered by Qlik will be based on factors such as the candidates location, job-related skills, education, experience, and other business and organizational needs. Qlik offers a comprehensive benefits package.

Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable and inclusive.

Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labors website to review theEqual Employment Opportunity Posters, including the Know Your Rights andPay Transparency Nondiscrimination posters.

If you need assistance applying for a role due to a disability, please submit your request via accessibilityta@qlik.com. Any information you provide will be treated according to Qliks Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.

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