Are you a cross between Inspector Gadget, a cheerleader, and a project manager that uses a toolbox? Are you a consummate collaborator with a strategic brain and a sparkling personality?
Our toolbox involves connecting with other team players throughout the southeast that have the same role as you and can help with your growth. A toolbox of technology that uses videos, audios, and scripts to help you learn how to communicate effectively with your clients and doctors.
Who are we?
Hi! We're Corrective Chiropractic: a chiropractic headquartered in Atlanta, GA. We are health enthusiasts that focus on two primary objectives: Results & Service. AND, we're in full-tilt growth mode with grandiose plans for world domination (the friendly kind) and show no signs of slowing down.
Our patients are your weekend warriors, parents looking to play with their kids, members of different boutique gyms, people in healthcare looking to practice what they preach, and so much more. Our company is led by a 15-year marketplace industry veteran and staffed by a team of energetic, growth minded junkies, customer service superstars, and the best smiling faces you've ever seen. .
If you're reading this and thinking, "Cool, but how do I fit in?" Stay with us. We are looking for an Office Manager to coordinate scheduling, create high energy in the office, handle billing and patient payments, handle call intake, manage metrics to track growth, and anything that comes with running a chiropractic clinic. Ready?
About the role:
As an office Manager at Corrective Chiropractic you will work with patients in all segments of the patient experience, ranging from phone calls, billing, scheduling, growth, and coordinating staff meetings.
Are you the kind of person that meets a person who is angry or not happy and you think, "That person needs a hug today", and then you hug them or say something positive? Basically you'll be doing that in a professional capacity.
This full-time position will be responsible for:
• Growing revenue from current patients (duh). We've built a foundation of happy and loyal patients, but we haven't scratched the surface in terms of helping them grow. You'll be in the right place at the right time to keep them on their careplans as well as manage their careplans - then you'll collaborate with the patient to help them get there. Oh, and if you're the type of person who works better with a crew around you, you're in luck. We've got a slack channel called #cagroup where a lot of this interaction goes down.
• Seeing our patients' needs before they do. Client retention, renewals, upsells, and growth is the name of the game. And we win that game by serving up value even before our patients ask for it. You'll develop strong relationships throughout each client's organization, enabling you to anticipate and pitch new ways that Corrective Chiropractic can help.
• Understanding it's all about their experience. Patient experience is central to everything we do. As one of the key patient-facing members of the team, you'll blend your deep knowledge of the patient's goals and a back-of-your-hand familiarity with our systems to make sure each patient has an amazing experience. And when you inevitably spot things that we could improve, you'll lob ideas over to our team so they can continue to make our experience even better.
Whew! If you're reading this and still feeling psyched, definitely keep reading.
What you will need to be successful in this role: • 2-3 years of account management or administrative assistant. • A passion for personal development and health. . • Great interpersonal and networking skills and a love for building relationships with patients. • Demonstrated ability to identify and build relationships with doctors at the clinic • Experience growing a large portfolio of patients over multiple renewal cycles. • Creative problem solving skills and a bit of vision. • Zeal for working with an all-star team who prioritizes having fun, enjoying the quirkiness of our patients, and over delivering (because it's the right thing to do).
What makes Corrective Chiropractic not a great place to work?
Growing fast and adding new technology (Be adaptable)
Sometimes people bring an attitude
Some clinics have 4 employees and looking for somewhere there's 30 co-workers then this is not a good fit for you
You do not like a cheerful and healthy environment
You have a difficult time adapting to change
It's hard for you to be attentive, friendly, and organized
What makes Corrective Chiropractic a great place to work? • We work hard, have fun, learn a lot, and don't have needless meetings. • We are proud of our vibrant company culture-we value play, curiosity, taking risks, and cheering each other on. • We believe in doing good, and that creating great opportunities for home-based writers is just as important as helping our patients find their next customer. • We've made the Inc 5000 list for 3 years in a row • 14 locations and fast growing company with opportunities to move to different locations • We offer competitive salaries, health, dental & vision insurance, a 401k, and a generous vacation policy.
What can you expect if we hire you? • First things first, from the time you apply to your first day on the job is usually 4 weeks (Not counting any notice you need to give to your previous employer) • We have a 90-day introductory period so you can get used to us and we can get used to you and make sure this is a good fit. Rest assured, during this time you will be paid and you will have every aspect to see everything in our business and what your responsibilities will be.
Excited about this opportunity?
If so, please apply:
1) Send your resume through LinkedIn (if you want to share your Linkedin profile instead that would be great),
2) E-Mail austin@correctivechiropractic.com your resume and why you think you would be a good fit for this role
As you can see from what we are asking for, it's important to us to learn more about you as a human then knowing you have the skills required for this position.