Our client is seeking a General Manager for their Dispensary who will be responsible for overseeing all day-to-day operations of the dispensary in accordance with the State, the standards set by the Company and responsible for the overall profitability of the dispensary. The General Manager leads the dispensary staff in achieving sale goals and providing great service for our customers. The General Manager oversees the entire leadership team of the dispensary and is responsible for ensuring inventory accuracy, compliance, productivity, and profitability throughout all departments.
JOB DUTIES
Responsible for leading the dispensary staff in achieving sales and services goals as set forth by the company
Responsible for dispensary staff oversight, schedules, training and development
Maintain accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, and returns in accordance with the State and the standards set by the Company
Understand and analyze store reporting to ensure proper inventory levels, employee productivity and overall store profitability
Maintain inventory accuracy and compliance through partnership with the Inventory Manager/ Specialist
Serves as a resource for dispensary staff concerning products and services, policies and procedures, industry news and changes in regulations
Provides superior customer service for vendors, patients/customers and caregivers
Responds to all patient/customer complaints, requests, concerns, suggestions
Responds to all staff questions, concerns or suggestions
Resolves any conflict immediately
Responsible for delegating tasks to staff in order to maintain a compliant and clean facility
Coordinates with upper management to ensure accurate information is communicated to dispensary staff
Managing and implementing training on POS system
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
5+ years retail experience required
5+ years Management experience required
Proficient in MS Office, Highly Proficient in MS Excel
Detail-oriented
Experience in data entry, data management ideal
Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner
Strong business acumen including reporting and data analysis
Excellent communication, interpersonal, and persuasive skills
Must maintain a high level of integrity, personal motivation, and sense of urgency
After-hours work required to manage sales facing inventory and order entry
Experience in a fast-paced environment and compliance driven
Industry experience preferred but not required
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
Must have the ability to travel between different store locations for first 30 days of training