Customer Service Specialist at The Judge Group in Charlotte, North Carolina

Job Description:

• The role involves working with customers to address brokerage complaints.
• The position requires a focus on customer service and resolution of issues related to brokerage services.

1. Series 7: This certification is mandatory and must be active or within a 2-year window for quick reactivation.
2. Brokerage Operations Experience: Familiarity with brokerage processes and procedures.
3. Customer Service Experience: Ability to handle customer inquiries and resolve complaints effectively.
4. Microsoft Products: Proficiency in using Microsoft tools and applications.
5. Strong Verbal/Written Communication Skills: Clear and effective communication is essential.