Oversees, plans, organizes, and directs agency direct care programs and services for Phoenix House Florida Residential facility. • Recruits, selects, and evaluates Clinical Managers under direct supervision. • Convenes regular meetings with Clinical Managers, and administrative staff to bridge the needs of the programs and administrative support and resources. • Participates and leads Continuous Quality Improvement (CQI) committees and forums and serves in leadership capacity when appropriate to represent the Phoenix House Florida, Residential facility. • Work with the CQI team to track and analyze trends for adverse incidents and implement action plans to address areas of concern and report to senior management. • Assures all agency direct care personnel are trained in required areas including 42 CFR Part 2, Confidentiality, HIPAA, Crisis Intervention and in reporting of adverse incidents. • Plan and manage the budget for the residential clinical department. • Participates in, or provides representation on, the comprehensive review team audit activities, including CARF and various audits from funding organizations. • Implements and oversees the fulfillment of corrective actions and quality initiatives identified through the CQI process. • Expansion of clinical services throughout the residential program(s) to include designing and implementing business strategies to help the organization achieve business goals. • Develops and maintains strategic relationships with individuals, community groups and organizations crucial to the fulfillment of the Agency's mission. • Practices safety on-the job at all times. • Adhere to all Phoenix Programs of Florida, Inc policies and procedures. • Ensure program quality and integrity through the effective compliance of contracting and licensing agency established guidelines. • Participate in Phoenix Programs of Florida, Inc. staff meetings and training exercises as directed. • Represent Phoenix Programs of Florida, Inc. in court, interagency meetings, and community affairs as required. • Perform duties as assigned by the COSO.
10+ years of experience, including management within residential behavioral health/healthcare/substance abuse treatment.