Selling Lead at Belk in Raleigh, North Carolina

Posted in Other 14 days ago.

Type: full-time





Job Description:

JOB DESCRIPTION:

  • Selling and servicing our customer comes first; any task is interruptible
  • Build a connection with our customers through suggestive selling
  • Be comfortable with technology to provide a seamless Omni shopping experience
  • Meet or exceed solicitation goal for Belk Credit Rewards program
  • Train associates about store assortment and inventory available through Omni resources/belk.com
  • Resolve customer service issues quickly and efficiently
  • Supports Store Management with coordination of the daily operations of the store including merchandising new product to the floor
  • Work proactively with others to maintain visual and merchandising presentation standards to ensure a seamless customer experience
  • Ensure the timely floor setup, including signage, for promotional and seasonal business activity
  • Maintain a welcoming and friendly attitude toward associates and customers
  • Role model best practices in selling behaviors, merchandising process, and pricing procedures to ensure a seamless customer experience
  • Maintain a safe shopping and working environment by ensuring associates use safety equipment in accordance with OSHA regulations
  • Open and close the store, including weekends
  • Grow outstanding teams
  • Model customer service behaviors as well as coach in the moment to customer service behaviors
  • Drive customer service during assigned shifts by celebrating wins in the moment and communicating further coaching needs to management team.
  • Train new associates using Onboarding Guides and best practices to ensure new associate understands their roles and responsibilities
  • Lead floor presentation adjustments in anticipation of new product
  • Teach associates to present merchandise consistent with merchandising standards
  • Lead floor replenishment and use discretion to tailor standards to store needs
  • Other duties as assigned:
  • Open and close the store, including weekends. Follow all Cash Office and Asset Protection procedures for opening and closing the store
  • Remain current on all company policies and ensures that all policies, standards, and procedures are maintained and followed in a consistent manager

Position Contribution Level :

Entry Level

Minimum Education & Experience:

Experience in retail preferred

Preferred Education & Experience:

High School Diploma or GED equivalent

Experience in retail preferred
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