Joining Fox Rent A Car, a Europcar Mobility Group USA subsidiary offers a unique opportunity to work with a significant player in the USA mobility markets. Europcar Mobility Group USA's mission is to be the preferred "Mobility Service Company in the USA" by offering attractive alternative solutions to short-term rentals and long-term vehicle usage, with a growing range of mobility-related services.
As the Director of Revenue, you'll be at the forefront of our mission to maximize revenue across all Europcar brands and channels, surpassing company targets. Your role will be pivotal, encompassing the delivery of precise customer demand forecasting, strategic optimization of business mixes, and close coordination with various teams. You'll be able to lead a high-performing team, driving transformative changes in best practices and team dynamics. Additionally, you'll be in charge of championing the development of revenue management technology, which will directly impact our company's success.
Primary Responsibilities:
Revenue Planning and Forecasting
Coordinate the regular delivery of the operational revenue forecast, working closely with key stakeholders to incorporate business objectives, sales channel trends, and known medium-term fleet and operational considerations.
Work closely with the Financial Planning team to refine the forecast in each cycle.
Maintain an effective, timely, and accurate operational forecast to support capacity and operations planning.
Trading and RM Optimization
Lead supply to achieve utilization targets.
Identify revenue opportunities as part of the forecasting process and work together with Pricing and Capacity Management to recommend opportunities where price can be used as a lever to grow, or slow demand or capacity changes can improve performance.
Best Practice Development
Lead and facilitate developing, documenting, and continuously improving best practices for Revenue Management processes.
Facilitate the team in developing the BP.
Development of KPIs for the team, measuring the effectiveness of actions and activity in addition to the commercial result.
RCM Technology Development
Be the US champion supporting the development and leading the implementation of RCM technology and best practices in line with the Group RCM developments.
Contribute to developing integrated RCM processes and coordinated the RCM interface with the broader business.
Team Leadership
Lead and motivate the team to maintain a positive, supportive, results-driven trading environment.
Coach and performance manage your team against the objectives agreed in the PDR, supported by 121 meetings and a weekly team meeting to approve and review actions.
Plan and manage your team's activities to support the delivery of the core revenue targets.
Measure and prioritize activity in the team to align with key objectives.
Simplify and standardize where possible to deliver improved efficiency.
Document individual objectives and development needs in the PDR for each team member.
Effective Communication and Stakeholder Management
Ensure effective, concise, timely, predefined communications are built into team processes to ensure key stakeholders are proactively aware of changes that may affect them.
Development of visual MI to support effective stakeholder communications, especially a concise view of RM actions and critical changes. Focus on simple vital messages tailored to the audience.
Lead the RM update in the weekly trading meeting.
Deputise for RCM Director as required.
Requirements:
Bachelor's degree in Business Administration, Hospitality Management, Economics, or a related field
Advanced degree (Master's or MBA) with a focus on Revenue Management, Business Analytics, or Strategic Management preferred
Previous experience in revenue management or related fields within the transportation or hospitality industry
Demonstrated track record of successfully leading teams to achieve revenue targets
Experience in implementing and optimizing revenue management processes and systems
Knowledge of forecasting techniques and their application in operational planning
Familiarity with pricing strategies and capacity management practices
Experience in developing and implementing revenue management technology solutions
Strong background in stakeholder management and communication, especially in a dynamic business environment
Able to travel occasionally, as requested
Skills and abilities:
Proficiency in revenue forecasting methodologies and tools
Strong analytical skills to interpret data and trends for informed decision-making
Ability to collaborate effectively with cross-functional teams and key stakeholders
Leadership capabilities to motivate and coach team members toward achieving objectives
Understanding of revenue management principles and levers for optimization
Excellent communication skills for conveying complex information to diverse audiences
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.