Lead Product Designer at Constant Contact in Gainesville, Florida

Job Description:

We have an opening for a Lead Product Designer who will develop the experience design discipline within the organization and deliver superior user experiences to achieve business objectives and successful client outcomes. You will apply UX and UI principles and methodologies to enhance product design through user research and testing and solve complicated business problems. As an expert in your field, you will elevate the design acumen within the organization, ensure the adoption of best practices, and mentor peers.


*This is a hybrid role with onsite \"team time\" at least 2 days a week from our Boston office.



What you'll do:

• Lead the development of UI and UX design best practices, templates, and trainings to increase design knowledge and standards for the organization


• Advise senior leaders on UI and UX initiatives and strategies


• Collaborate with teams to create user-centered product designs, requirements, workflows and strategies


• Create user experiences and interfaces for product prototypes in keeping with industry standards and best practices


• Translate user needs and business requirements into compelling experiences


• Create user journeys, user flows, wireframes, and interactive prototypes across multiple devices and interfaces


• Create low- and high-fidelity prototypes to communicate design intent


• Recommend metrics to define, manage, and measure design success and prioritize enhancements


• Collaborate with leadership to support team member onboarding and growth

• 7+ years of experience or equivalent expertise designing solutions for software, web applications or mobile native apps


• 5+ years of experience or equivalent expertise using industry standard design and prototyping tools to create low- and high-fidelity designs and define the work, such as Figma or Adobe XD


• Bachelor's degree or equivalent expertise in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human-Computer Interaction, Human Factors or a related field


• Master's degree in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related field preferred


• Demonstrated expertise defining the success criteria and key performance indicators (KPIs) used to measure design effectiveness


• Demonstrated experience influencing, negotiating with and gaining buy-in from stakeholders, including senior leadership


• Demonstrated ability to develop an experience design discipline for an organization, including creation and facilitation of trainings, establishing design standards and tool enablement