Ithaka Hospitality Partners is looking to add a Director of Operations to join their leadership team and oversee the entirety of Hey Day Market, their local food hall in Auburn, AL. This individual will oversee the daily operation and work closely with nine food hall vendors to ensure a great customer experience. As a new concept in Auburn, Hey Day market is in a growth phase and this leader will play a pivotal role in continuing that growth through increased volume, guest count, and impact.
Responsibilities
Oversee the entirety of the Hey Day Market including operations, staffing, ordering, menu development, team member success, and financial oversight
Drive organizational excellence in operations through supporting the nine food hall vendors; provide overall leadership and guidance to all vendors
Create and execute marketing initiatives and successful events and activations to increase business
Act as a liaison between food hall tenants, Ithaka Hospitality Partners, and Auburn University
Qualifications
Bachelor's Degree Required
4+ years of hospitality management/leadership experience
Experience running a food hall type concept/multi-tenant property highly preferred
Working knowledge of financials, budgets, operations, and marketing
High standard for excellence with a keen eye for details that impact guest experience