Duties and responsibilities of the chief of staff include:
Communication liaison: You are responsible for relaying information between executive team members and other staff members. The chief of staff attends board meetings, provides an overall picture of productivity to executives and stakeholders, and then transmits information to the department heads.
Consultation: As chief of staff, you provide data analysis and metrics of the company's productivity to the executive team, then suggest strategic initiatives to improve workflow, teamwork, and budget management.
Measure team performance: In your role, you're responsible for determining performance indicators for the company, then delivering those metrics to board members.
Oversee daily operations: Your chief of staff role includes working on the everyday action items that executive team members do not have time to carry out, such as working with department leaders on project coordination and business administration.
Prioritize tasks: Part of your job description includes assisting the CEO with scheduling to make the most of their limited time. You may schedule meetings and travel or delegate those duties to an executive assistant.
Problem-solving: As chief of staff, you wield decision-making power to identify employee issues and provide workable solutions, then communicate only the pertinent details to the executive team and board members, who may or may not follow up with additional direction.
Project assessment and facilitation: Whenever the management execute a new initiative or special project, you'll assess the risk, cost, and work required to achieve it, then facilitate and oversee the enterprise to completion.
Presentation: Reporting and presenting to the top management on project metrics and key KPIs.
Chief of Staff Skills and Qualifications
The career path to a chief of staff position requires both prior experience and a background in business. The skills and qualifications you might find on a CoS job description include: • Higher education: At the very least, you'll need a bachelor's degree, prefer a master's degree in business administration or a related field such as finance or economics. • Interpersonal skills: As the link between the leadership team and the rest of the staff, you'll need excellent communication skills. EQ and diplomacy go a long way when transmitting directives from one department to another. • Project management experience: Planning, overseeing, and implementing strategic initiatives requires experience with project coordination, budget management, data analysis, and strong decision-making skills. • Data Engineering experience/knowledge: Good to have