The JOI Group is an innovative healthcare technology company. We provide solutions that support independently owned medical practices. We help doctors connect with patients by freeing the prescriber from the burden to enroll, educate and collect payment from the patient for delivering medical services. Our proven model provides patients with a white-glove experience in-between office visits, it eliminates the burden of prescription management for the prescriber, and the result is a renewed joy for practicing medicine.
Role Description
This is a full-time on-site role as an Onboarding Specialist at The JOI Group located in Peachtree Corners, GA. As an Onboarding Specialist, you will be responsible for the day-to-day tasks associated with patient onboarding. This includes managing the onboarding process, analyzing patient needs, and providing excellent communication and support to ensure a smooth transition.
Qualifications
Interpersonal Skills and Communication
Customer Onboarding and Client Onboarding
Excellent computer skills in desktop applications and electronic medical records
Experience in the healthcare industry
Excellent organizational and time management skills